Agilent Technologies

Agilent Technologies

Field Service Engineer - GC/GCMS

US-CA-Los Angeles · Full-time

Sponsorship not specified$36k-$64kDetected 22 days ago
AccessibilityCustomer SupportCommunicationProblem Solving

About the role

  • You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions.
  • Our varied product lines include hardware, software and networking products as well as operating systems.
  • Diagnoses and resolves product performance problems.

Responsibilities

  • Services & Support
  • Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software.

Requirements

  • Experience with troubleshooting and problem solving
  • Experience with the Agilent solutions is desired but not essential
  • Travel Required:

Nice to have

  • Applying your communication skills, creativity and can-do attitude is essential.
  • This position will be focused primarily on GC and GCMS products.
  • Prior experience preferred.
  • Bachelor's or master's Degree within the science field - e.g. chemistry, analytical chemistry biochemistry, biotechnology preferred
  • 1+ year of relevant experience in a service role or working with analytical chemistry instruments such as GC, GCMS preferred

Compensation

  • The full-time equivalent pay range for this position is $36.38 - $63.75/hr plus eligibility for bonus, stock and benefits.

Company info

  • Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
  • Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business.
  • Train other field engineers and customers in the solutions.
  • You enjoy travelling and visiting customers
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This listing is sourced directly from Agilent Technologies's careers page and normalized into a canonical job model.