Bmc
Behavioral Health Complex Care Manager
960 Massachusetts Ave · Full-time
Sponsorship not specified$66k-$96kDetected 2 hours ago
ComplianceHIPAAPatient CareCommunicationCollaborationProblem SolvingCritical ThinkingTime ManagementOrganizational Skills
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Cap-exempt (no lottery)0
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Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
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About the role
- The services focus on high risk and complex clients who have a pattern of inpatient admissions, high utilization of emergency services, difficulty engaging with outpatient treatment and may also be medically complex.
- Clinical experience working with behavioral health conditions prevalent within the Medicaid population including psychotic disorders, personality disorders, and substance use disorders is necessary.
- Position: Behavioral Health Complex Care Manager
Responsibilities
- Identify and engage appropriate clients for complex care management from lists and referrals, in collaboration with supervisor and other program leads.
- The role requires assertive outreach, advocacy, service coordination, monitoring, follow up and general assistance to help clients manage barriers that may impede access to clinical services and progress in their recovery.
- Collaboration with client and care team to develop client-centered care plan
- Provide consistent outreach and support services to enable clients to utilize clinical treatment
- Develop working relationships with collateral resources and other community service providers
- Skilled at engaging difficult to engage patients-build rapport, trust
- This position supports clients across Boston and will require in-person visits to members in the community.
Requirements
- Master's Degree in Social Work or Counseling
- Excellent interpersonal skills, patient engagement skills and the ability to work independently and collaboratively are key requirements of the job.
- Ability to execute core care management duties:
- Ability to work in a fast paced environment, inclusive of organizational skills, time management skills, critical thinking, and problem solving abilities
Skills
- Strong understanding and familiarity with common diagnoses across behavioral health and medical settings
- Strong understanding and familiarity with levels of care and how to navigate behavioral health system
- Extensive knowledge of healthcare systems and relevant community resources
- Sensitivity to ethnic, cultural, gender, and sexual orientation diversity, values, beliefs, and behaviors
- Excellent interpersonal skills and ability to work collaboratively
- Self-management skills, including ability to prioritize and set patient-centered goals
- Excellent written and verbal communication
- Able to maintain professional boundaries
- Ability to work with diverse, safety-net population
- Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population serviced, is preferred
Compensation
- $66,000.00- $96,000.00 This range offers an estimate based on the minimum job qualifications.
- However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer.
- In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
Benefits
- Care managers collaborate closely with providers throughout the health system including outpatient therapists, psychiatrists, pharmacists, and PCPs as well as develop partnerships with other community resources.
- Behavioral Health Complex Care Manager
- Pop-Health Care Management
Equal opportunity
- Employer/Disabled/Veterans
- According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
- According to the FTC, there has been a rise in employment offer scams.
- Our current job openings are listed on our website and applications are received only through our website.
This listing is sourced directly from Bmc's careers page and normalized into a canonical job model.