Hitachi

Hitachi

Grid Automation Customer Service and Repair Technician

Raleigh, North Carolina, United States · Full-time

Sponsorship not specifiedDetected 7 days ago
AccessibilityCustomer SupportManual TestingCommunication

About the role

  • As a Grid Automation Customer Service & Repair Technician, you will play an important role in supporting the reliability and performance of critical power grid infrastructure.
  • In addition to supporting repair activities, you will help prepare and configure automation equipment used in substation and distribution automation applications.

Responsibilities

  • Perform repairs, adjustments, and corrective actions on electronic equipment used in Grid Automation applications.
  • Provide regional customer support, responding to technical service requests and assisting with application triage activities.
  • Build, configure, test, and modify substation and distribution automation equipment for diagnostics and demonstration purposes.
  • Assist regional operations teams with management of customer return material authorization (RMA) activities and backlog support.
  • Maintain equipment logs, calibration records, maintenance documentation, and qualification test records to support quality and traceability.
  • Experience using computers and related software tools to support testing, diagnostics, and repair activities.
  • In this role, you will provide service, support, assessment, troubleshooting, and repair of Grid Automation products and solutions used in protection, control, automation, and communications applications.

Requirements

  • Associate's degree in Electronics Technology or graduation from a technical school, or 8 years equivalent work experience.
  • 3-5 years of experience testing, troubleshooting, and repairing electronic equipment, with demonstrated knowledge of electrical and electronic theory and mathematical fundamentals.
  • You will apply your knowledge of electronics, electrical systems, diagnostics, and testing practices to identify faults and recommend corrective actions.
  • More About Us In this role, you will gain hands-on experience with Grid Automation technologies while collaborating with professionals dedicated to supporting reliable and modern power system operations.

Benefits

  • Health Care (medical, dental, vision, etc.)
  • (Employer sponsored pension - 401(k) Program with generous company match and contribution,

Visa & Work Authorization

  • Your Background Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
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This listing is sourced directly from Hitachi's careers page and normalized into a canonical job model.