Canary Technologies Corp

Senior Product Strategy and Operations Manager

New York, NY · Senior

Sponsorship not specified$120k-$180kDetected 162 days ago

SQLRESTData EngineeringData VisualizationProduct StrategyCustomer SuccessLeadership

About the role

Canary Technologies is scaling rapidly in the US, and the Product Strategy & Operations team needs a hands-on strategic operator to own the analytics infrastructure, operating rhythms, and cross-functional processes that keep the business running and growing.
This role partners deeply with every pod in the product org.
If you love building systems that make teams smarter and faster, and you want direct influence on how a high-growth company operates, this is your role.

Collaborate with Product Leads and PMs to instrument new features, define success metrics, and deliver launch reporting that informs iteration.
Quantify operational improvements and communicate impact clearly to team. Build measurement frameworks that become organizational standards.
Identify systemic inefficiencies across product operations and propose scalable solutions, whether through tooling, process design, or automation.
We provide budget to help drive cross functional professional development conversations across the organization.
Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
Experience in hospitality tech, enterprise SaaS with strategic accounts, or building product analytics at a growth-stage company.

Track record of owning KPI frameworks, building reporting cadences, and driving data-informed decisions across multiple stakeholders.
Strong operator with excellent program management skills, bias for action, and ability to drive complex initiatives from strategy through execution.
Excellent written and verbal communication. Able to present complex analyses to non-technical audiences and build buy-in for operational changes.
Bonus: Experience in hospitality tech, enterprise SaaS with strategic accounts, or building product analytics at a growth-stage company.

Quantify operational improvements and communicate impact clearly to team.
Inform product strategy and roadmap prioritization through data-driven analysis, competitive intelligence, and customer insights that sharpen the team's bets.
Shape cross-functional planning processes that translate strategy into measurable team commitments.
Comfortable working across functions (Product, CS, Sales, Marketing) in a fast-paced, high-growth environment with evolving priorities.
5+ years in product operations, strategy & operations, analytics, or a related role, ideally in B2B SaaS or technology.
SQL skills and hands-on experience with BI and analytics tools (Looker, Tableau, Omni, or similar) to build dashboards and data models.
Excellent written and verbal communication.

Target cash compensation ranges from $120,000-$180,000, including a fixed annual salary and a performance-based bonus paid quarterly.
Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location.
We also work hard to ensure Canary is a fun and exciting place to work!
Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
Self Improvement Club: We meet each month and share our personal goals for the month.
Each individual is provided a budget towards any purchases that help us achieve these goals.

Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so.
Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.

Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests.
Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work - and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
As a company we want to ensure that the team has time to recharge.
Each month we provide company wide days off to ensure there is at least one extended weekend or day off.

We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic inform

This listing is sourced directly from Canary Technologies Corp's careers page and normalized into a canonical job model.