Live! Casino & Hotel
VIP Host - Maryland
Hanover, MD, US · Part-time
Sponsorship not specified$41k-$56kDetected 23 hours ago
Customer SupportProblem SolvingInternal Audit
> stay_score
odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.
Lottery odds assume a STEM candidate.
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About the role
- The VIP Host plays a key role in creating memorable, personalized experiences for our most valued guests at Live!
- As a highly visible ambassador of the Live! brand, you elevate the gaming experience in our high‑limit rooms and across the casino floor, offering personalized attention that strengthens loyalty and encourages repeat play.
- Through professionalism, hospitality, and a commitment to exceeding expectations, you help cultivate a welcoming environment where every VIP guest feels recognized, appreciated, and excited to return.
Responsibilities
- Interact and build relationships with guests, concentrating in the higher denomination zones.
- Continuously develop and sustain personalized relationships with guests, with increased awareness of such guests' complimentary use and standing based on company policies.
- Consistently develop qualified guests to move their play to higher denomination zones and monitor guest activity through use of online systems.
Requirements
- Minimum of 1 year in customer service, marketing, hospitality management, and/or gaming.
- Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency.
- High school diploma or GED equivalent.
- Two years of experience in direct interaction with customers.
- Willingness and ability to be flexible with work schedule.
- May require extended hours and work week from time to time.
Skills
- Analytical and critical thinking.
- Problem-solving and decision-making skills.
- Friendly and welcoming disposition.
- Ability to demonstrate a professional, mature, positive and confident demeanor in dealing with guests and accomplishing daily tasks.
- Knowledge of casino gaming regulations.
- Ability to recognize problem gaming signs and deal with them appropriately.
- Flexible work schedule, including weekends, evenings and holiday.
- Professional and business-appropriate appearance.
- Ability to communicate clearly and effectively both orally and in writing.
- To be given the power and responsibility to put service and community first.
- To be given the tools, resources, and opportunity to grow in their career.
- To work hard and have fun.
Compensation
- $45,000/yr Responsibilities Where You'll Make an Impact: Interact and build relationships with guests, concentrating in the higher denomination zones.
Benefits
- Perks We Offer You Comprehensive group health benefits for full-time and part-time
Company info
- Individuals chosen to be part of the Live!
- Team can expect: To be part of an exciting experience unlike any other in the market.
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This listing is sourced directly from Live! Casino & Hotel's careers page and normalized into a canonical job model.