ZutaCore

Support & Deployment Engineer

Denver, Colorado, United States

Sponsorship not specifiedDetected 45 days ago

LinuxAirflowAccount ManagementLogisticsCustomer SupportThermal AnalysisMechanical DesignPower ElectronicsCommunicationProblem Solving

About the role

Company Overview ZutaCore is a leader in waterless, direct-to-chip liquid cooling solutions for AI and high- performance computing workloads.
By overcoming power and thermal constraints, ZutaCore helps data centers scale AI performance, unlock operational savings, and advance sustainability across digital infrastructure.
This hybrid field role offers flexibility, meaningful ownership, and the opportunity to directly influence how cutting-edge solutions are positioned and adopted across some of the world's most demanding compute environments.

Perform hardware retrofit, rack installation, and connectivity (power, water, network).
Develop and execute comprehensive deployment plans, actively managing project timelines, internal and subcontractor resource allocation, hardware requirements, and site prerequisites.
Manage system commissioning and decommissioning processes, ensuring all Acceptance Test Procedures (ATP) are strictly followed, and testing results are accurately recorded and securely stored in the designated repository.
Collaborate cross-functionally with internal teams to ensure complete readiness for deployment and site visits, validating that equipment availability, shipping schedules, and site prerequisites align with project outcomes for on-time system installation, and tracking any discrepancies to resolution.
Develop, update, and maintain standardized installation documentation, "as-built" records, and deployment plans to ensure consistency and quality across all customer deployments.
Log all calls and Customer Support Activities promptly upon acknowledgment and receipt in the Support automation software.
Collaborate with R&D, Engineering, Integration, and program management to generate plans and manage the execution of solutions for identified issues.

Coordinate with facilities and third-party partners (as required), e.g., OxM servers, racks, facilities power, water, and networking.

BS degree in Mechanical Engineering) or 4 years of equivalent experience.
Certifications in HVAC are a plus.
EPA Universal Certification is not required.
Experience with modern high-density compute systems, and familiarity with CPU/socket configurations, GPU integration, PCIe expansion, and mechanical constraints related to thermal and power modifications.
Direct technical or mechanical experience with liquid cooling systems is a strong plus.
General working knowledge of basic server and rack operations (e.g., physical racking, basic cabling, and powering up systems).
Familiarity with Linux operating systems (installation, configuration) is a plus, but not required.
High School Diploma (Preferred: BS degree in Mechanical Engineering) or 4 years of equivalent experience.

Detail-oriented with strong technical troubleshooting and problem-solving skills.
A proven desire to learn, expand your skill set, and continue earning relevant professional credentials is highly valued.
Professional Skills: Detail-oriented with strong technical troubleshooting and problem-solving skills.

We are looking for a highly skilled professional to lead the physical installation, retrofitting, and field service of our cooling solutions.

This listing is sourced directly from ZutaCore's careers page and normalized into a canonical job model.