Brown & Brown
Employee Benefits Client Account Manager
Troy, MI, USA
Sponsorship not specifiedDetected 12 days ago
Account ManagementVendor ManagementCommunicationPublic Speaking
About the role
- Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
- Recruiting Vendor Disclosure Statement Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors").
- Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions.
Responsibilities
- You will serve as a key point of contact for clients, support renewals and ongoing service needs, and partner closely with Producers and internal teammates.
- Support and lead renewals, including data gathering, marketing coordination, and client deliverables
- Partner with Producers to support client strategy, retention, and growth initiatives
- Coordinate plan design, funding analysis, vendor selection, and contribution modeling as appropriate for the role level
- Collaborate with Account Managers, Analysts, and other teammates to deliver consistent service
- Ensure accurate documentation, compliance support, and adherence to service standards
- Contribute to a collaborative, team‑oriented culture through knowledge sharing and support
Requirements
- Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role.
Skills
- Experience in Employee Benefits within a brokerage (preferred)
- Background in client service, renewals, or account management
- Comfort working with clients and internal partners
- Interest in growing responsibility and expanding benefits expertise
- Strong communication, organization, and problem‑solving skills
- Exposure to funding strategies, analytics, or vendor management is a plus (not required for all levels)
Benefits
- Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Paid Time Off, Holidays, Preferred Partner Discounts and more.
- Not reflective of all benefits.
- Enrollment waiting periods or eligibility criteria may apply to certain benefits.
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Brown & Brown is seeking a Employee Benefits Client Account Manager to join our growing team in Troy, MI!
- This role is responsible for building and maintaining strong client relationships while supporting the delivery of high-quality service across an assigned book of Employee Benefits accounts.
- Serve as a primary or shared point of contact for assigned employee benefits clients
Company info
- Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
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This listing is sourced directly from Brown & Brown's careers page and normalized into a canonical job model.