Dynamix
Service Desk Technician
New York City
Sponsorship not specifiedDetected 250 days ago
PowerShellAzureAccount ManagementCustomer SupportCollaborationProblem SolvingMicrosoft OfficeSharePoint
About the role
- Investigate problems thoroughly, using available resources such as documentation, knowledge bases, and collaboration with other technical teams.
- Assess the severity of the issues, prioritize accordingly, and work diligently to find solutions within the stipulated timelines.
Requirements
- Required Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in Microsoft 365 administration or similar roles.
- Strong knowledge of Microsoft Office 365 applications and services.
- Expertise in managing Exchange Online, SharePoint Online, and Microsoft Teams.
- Experience with Active Directory (AD), Group Policy Management, and Azure AD.
- Proficiency in PowerShell scripting for automation and administration.
Skills
- This position requires a strong technical background, excellent problem-solving skills, and a customer-focused approach.
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