Dynamix

Dynamix

Service Desk Technician

New York City

Sponsorship not specifiedDetected 250 days ago
PowerShellAzureAccount ManagementCustomer SupportCollaborationProblem SolvingMicrosoft OfficeSharePoint

About the role

  • Investigate problems thoroughly, using available resources such as documentation, knowledge bases, and collaboration with other technical teams.
  • Assess the severity of the issues, prioritize accordingly, and work diligently to find solutions within the stipulated timelines.

Requirements

  • Required Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5+ years of experience in Microsoft 365 administration or similar roles.
  • Strong knowledge of Microsoft Office 365 applications and services.
  • Expertise in managing Exchange Online, SharePoint Online, and Microsoft Teams.
  • Experience with Active Directory (AD), Group Policy Management, and Azure AD.
  • Proficiency in PowerShell scripting for automation and administration.

Skills

  • This position requires a strong technical background, excellent problem-solving skills, and a customer-focused approach.

This listing is sourced directly from Dynamix's careers page and normalized into a canonical job model.