VIPdesk Connect

Customer Service Representative - Remote

Remote - USA · Full-time

Sponsorship not specifiedDetected 28 days ago

SalesforceCustomer SupportZendeskAR/VRResearchCommunicationMicrosoft Office

About the role

VIPdesk Connect is a certified B-Corp, women-owned corporation, and Best Workplace winner committed to team member happiness.
Our core values are central to how we do business.
That's why we have partnered with some of the world's best iconic brands to provide an elevated customer experience.

Requirements

Proficiency with Microsoft Office suite of applications
must be technically savvy
Desire to learn and grow in a team environment with the ability to respond positively to change, embracing challenges
Experience in a fast-paced call center environment
Experience working with a customer service ticketing system (e.g., Zendesk, Talkdesk, SalesForce) desired
Experience in the bridal, formalwear, or wedding industry

Skills

Your focus is always on providing best-in-class customer service.

Company info

At VIPdesk Connect, we believe brand loyalty is earned with every customer interaction.
Each experience is an opportunity to reinforce a customer's love for a brand.
And no matter how leading-edge our technology is, it will never replace the power of the one-to-one connection.
It's why we have built a culture that cares.
It is why our team knows how to connect with customers, human to human.
We believe in creating a supportive workplace where we listen to one another, feel comfortable sharing ideas, and work together to achieve our goals.
Our positive energy leads to team member innovation, creativity, and happiness.
VIPdesk Connect is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.
Our individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our team members invest in their work represent a significant part of not only our culture but our reputation and the company's achievement.
We embrace and maintain a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
VIPdesk Connect, Inc. is proud to be an equal opportunity employer, M/F/D/V
What We're Looking For

Equal opportunity

Demonstrate social responsibility through ethical practices, showing awareness and respect for others and their differences, and supporting initiatives to promote diversity and inclusion in the workplace.

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This listing is sourced directly from VIPdesk Connect's careers page and normalized into a canonical job model.