Axos

Sr. Commercial Loan Servicing Specialist

HQ - San Diego, CA · Senior · Contract

Sponsorship not specifiedDetected 19 days ago

SalesforceAccountingExcelCustomer SupportCommunicationOrganizational SkillsInternal Audit

About the role

Target Range: $70,304.00/Yr. - $77,000.00/Yr.
Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.
Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Lead the servicing of foreign currency loan transactions, including coordination of rate resets, funding, settlements, and cross‑border instructions with internal partners and external banks as needed
Partner with cross‑functional teams to identify, propose, and implement process improvements that enhance efficiency, accuracy, and scalability
Perform daily and monthly general ledger clearing and reconciliation activities, researching and resolving discrepancies as needed
Maintain or exceed established service-level expectations while delivering consistent, professional internal and external customer support
This role serves as a subject matter expert, escalation point, and mentor within Commercial Loan Servicing, partnering closely with internal stakeholders to improve processes, mitigate risk, and support business growth.
Training will be provided for candidates with strong analytical skills and the ability to manage time‑sensitive, detail‑oriented work.

3+ years of experience in commercial loan servicing, loan operations, or commercial lending support, with demonstrated exposure to complex loan structures
Knowledge of Loan IQ, WSO, Syndicated loan operations, and Salesforce/nCino is highly valuable
Strong proficiency in Microsoft Excel (formulas, reconciliation, analysis)
Strong understanding of commercial loan documentation, servicing workflows, and operational controls
Proven ability to analyze issues, exercise sound judgment, and resolve complex servicing challenges
Administer and service complex commercial loan portfolios, including payments, payoffs, advances, and disbursements with a high degree of accuracy
High school diploma or equivalent required; Bachelor's degree preferred
Excellent written and verbal communication skills, with the ability to collaborate effectively across teams
High attention to detail, strong organizational skills, and the ability to manage multiple priorities in a fast‑paced environment
Medical, Dental, Vision, and Life Insurance
Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year)
HSA or FSA account and other voluntary benefits
401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

Prior exposure to FX‑related lending or international loan operations is preferred, but not required.
Bachelor's degree preferred
Prior experience with foreign currency loan servicing, cross‑border settlements, or FX‑related transactions strongly preferred
High school diploma or equivalent required

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

Axos is an Equal Opportunity employer.
We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:
While performing the duties of this position, the employee is required to sit for extended periods of time.
Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position.

related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, g

This listing is sourced directly from Axos's careers page and normalized into a canonical job model.