Champions Group Holdings

Champions Group Holdings

HVAC Maintenance/Sales Trainer

Scottsdale, Arizona

Sponsorship not specified$120k-$130kDetected 9 days ago
ExcelCustomer SupportLeadershipCommunication

About the role

  • Your goal will be to ensure that all team members are well-equipped with the knowledge and skills they need to excel in both technical and customer-focused areas of HVAC services.
  • This role requires strong communication skills and a passion for empowering others through training and mentorship.

Responsibilities

  • Lead hands-on workshops: Facilitate interactive workshops to reinforce HVAC technical skills, including installation, troubleshooting, and maintenance procedures.
  • Sales skill development: Train existing technicians on key HVAC product features, effective selling techniques, upselling opportunities, and customer service best practices to maximize client satisfaction and drive revenue growth.
  • Conduct assessments and feedback: Regularly assess trainees' performance through quizzes, practical demonstrations, and role-play scenarios. Provide constructive feedback to support their growth and development.
  • Collaborate with department heads: Partner with sales, service, and operations managers to identify training needs and tailor content to address specific performance gaps or industry changes.
  • Onboarding new hires: Provide foundational training to new service team members, ensuring they are fully equipped to confidently perform their roles from day one.
  • Continuous improvement: Gather feedback from trainees and department leads to refine and improve training programs, ensuring they remain relevant and effective.
  • Create engaging, comprehensive training sessions covering HVAC system fundamentals, service techniques, and sales strategies.
  • Provide constructive feedback to support their growth and development.
  • Partner with sales, service, and operations managers to identify training needs and tailor content to address specific performance gaps or industry changes.
  • With the mission to maintain long term relationships with its customers, Champions Group is dedicated to delivering timely, high-quality services across a comprehensive suite of HVAC, plumbing and electrical products.

Requirements

  • 5+ years of proven experience in HVAC sales, maintenance, and/or training.
  • Strong understanding of HVAC systems, sales and customer service best practices.
  • Exceptional communication and presentation skills.
  • Experience using learning management systems (LMS) or other training tools.
  • Ability to motivate and engage team members with diverse learning styles.
  • Willingness to travel, approximately 60% of your time, often staying overnight for work.

Skills

  • Facilitate interactive workshops to reinforce HVAC technical skills, including installation, troubleshooting, and maintenance procedures.

Compensation

  • $120,000 - $130,000 USD
  • Competitive salary with performance-based incentives.

Benefits

  • Health insurance: Comprehensive medical, dental, and vision coverage.
  • Retirement plan: 401(k) with company match.
  • Paid time off: Generous vacation, holidays, and sick leave.

Company info

  • A supportive and dynamic environment that values teamwork and employee satisfaction.
  • $120,000 - $130,000 USD

Equal opportunity

  • We are an equal opportunity employer committed to diversity and inclusion in the workplace.
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