Ttecdigital

Ttecdigital

Senior Consultant, NICE CXone

Austin, TX · Senior

Sponsorship not specified$140k-$160kDetected 861 days ago
JavaScriptPythonJavaC++C#.NETCode ReviewProject ManagementCustomer SupportVoIPLeadershipPublic Speaking

About the role

  • Our vision is the same, a place where employees know they can thrive.
  • This is a hands-on, highly technical role for resources skilled in both business and technical consulting experience.
  • This position is eligible to participate in an annual incentive program.

Responsibilities

  • Influences client leadership to establish overall business relationship and engagement strategy. Is primarily client-focused; however, does have some responsibility for internal functional matters and partner engagements.
  • Works on issues that impact design/selling success, future concepts, and product offerings.
  • Design and present projects to improve current process and overall platform.
  • Deliver high-quality software on time.
  • 3 or more years of software development, to include design, custom and common coding (JavaScript, Python, Java, C++), and testing of real time systems.
  • Excellent customer-facing presentation skills with the ability to develop new solution pitches, value propositions, and demo experiences.
  • Is primarily client-focused; however, does have some responsibility for internal functional matters and partner engagements.

Requirements

  • Attend meetings and training as required.
  • Experience with enterprise level CCaaS architecture for complex business needs.
  • What You Can Expect

Nice to have

  • Bachelor's degree in computer science, IT, or engineering preferred.

Compensation

  • The anticipated range for individuals expressing interest in this position is $120,000 to $140,000.
  • This position is eligible to participate in an annual incentive program.
  • Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Benefits

  • Medical, dental, vision - tax-advantaged health care accounts - financial and income protection benefits - paid time off (PTO) and wellness time off.
  • Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Company info

  • TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX).
  • Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world.
  • TTEC Holdings Inc. is the parent company for both Digital and Engage.
  • When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
  • We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
  • TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability.
  • TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce.
  • We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
  • Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications. #LI-Remote
  • About Us TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX).

Equal opportunity

  • equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability.

This listing is sourced directly from Ttecdigital's careers page and normalized into a canonical job model.