Wells Fargo
Associate Security Response & Emergency Representative
CHARLOTTE, NC
Sponsorship not specifiedDetected 6 hours ago
ComplianceCustomer SupportCommunication
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odds of building a lasting career here
42Risky
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Wells Fargo is seeking an Associate Security Response & Emergency Representative
- Monitor and process time-sensitive life or safety, robbery, burglary, and other alarms that are routed to the Security Response Center in accordance with Wells Fargo security procedures
- Assist in obtaining the initial information for all reported events or incidents
Responsibilities
- Perform work to meet service level agreements, deadlines, and goals within an open seating team environment
Requirements
- Experience in crisis management communications
- Ability to provide strong customer service while actively listening and responding in an appropriate manner
- Call center experience demonstrated through work or military experience
- Basic knowledge and understanding of emergency procedures and handling emergency situations
- Physical presence at the assigned Security Response Center is required and each employe in this role must work onsite at the location posted or other assigned office
- Must be flexible with availability to work nights, weekends, and/or holidays as needed or scheduled.
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This listing is sourced directly from Wells Fargo's careers page and normalized into a canonical job model.