University of Mississippi Medical Center
Patient Access Representative
Jackson, MS - Main Campus, USA · Staff+ · Full-time
Sponsorship not specifiedDetected 37 days ago
ExcelCustomer SupportCommunicationOrganizational Skills
About the role
- The Patient Access Representative ensures a smooth and welcoming experience and adheres to all regulatory and confidentiality standards.
- Strong communication, customer service, and organizational skills are essential for success in this role.
Responsibilities
- Obtain necessary patient signatures on consent forms, privacy notices, and financial documents, ensuring compliance with hospital and legal requirements.
- Collaborate with clinical and security teams to prioritize patient intake based on acuity and maintain efficient patient flow.
- Support process improvements and assist in training new staff when applicable
- Performs any other assigned duties since the duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive.
Requirements
- You can only apply one time to a job requisition.
- Please ensure you have all required attachment(s) available to complete your application before you begin the process.
- Applications must be submitted prior to the close of the recruitment.
- Certifications, Licenses or Registration required:
Skills
- Basic knowledge of patient throughput workflows and regulations.
- Proficient in revenue cycle healthcare systems.
- Ability to maintain confidentiality.
- Intellectual capacity to understand and analyze complex payer guidelines and proper patient access regulations.
- Demonstrated analytical skills to discover root cause of errors and properly correct.
- Good verbal and written communication skills.
- Maintains professional standards.
- Effective organizational skills.
- Basic computer skills, including but not limited to proficiency in Microsoft Word and Excel, and basic data entry.
- Knowledge, Skills & Abilities
- Knowledge, Skills, and Abilities:
- Verify insurance eligibility and benefits using electronic tools or direct contact with payers, and update records accordingly.
Benefits
- Accurately enter and maintain patient data in the electronic medical record (EMR) and registration systems, correcting duplicate records or errors as necessary.
- Please complete this application in entirety by providing all of your work experience, education and certifications/
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This listing is sourced directly from University of Mississippi Medical Center's careers page and normalized into a canonical job model.