Rubrik

Rubrik

Senior User Researcher II

Palo Alto, CA · Senior

Sponsorship not specified$175k-$263kDetected 5 days ago
Machine LearningUX ResearchUI DesignProduct StrategyAuditingLogisticsZero TrustResearchExperimental DesignCommunicationCollaborationProblem Solving

About the role

  • Your responsibilities will involve engaging directly with customers to understand their needs, defining user personas and use cases, and applying a variety of research methods to gather insights.
  • Your research work will encompass formative inquiries, evaluative studies, rigorous usability testing, and data analytics.

Responsibilities

  • Champion End-to-End User Research: You'll drive the entire research lifecycle by defining, planning, and executing studies to build a deep, empathetic understanding of customer needs.
  • Collaborate to Build a Strategic Roadmap: Working in close partnership with product design, development, and product teams, you will identify key research topics and build a research roadmap.
  • Synthesize Data into Actionable Insights: A core function is to analyze and synthesize research findings into clear design and product recommendations.
  • You will also develop metrics to measure user experience quality, effectively communicating results to influence decisions and advocate on behalf of the customer.
  • Deep knowledge of user interface design, usability evaluation techniques, task analysis, and experimental design.

Requirements

  • You must possess the ability to independently select the correct methodological framework for any given research question.
  • A degree (B.A., B.S., M.S., Ph.D.) in Human Factors, Cognitive Psychology, HCI, or a related discipline, or equivalent demonstrated expertise in an applied UX research role.
  • End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting and analytical tools) across multiple product areas.
  • Integrate AI into Workflows: You are expected to have experience with critically evaluating and incorporating AI into your workflows.

Nice to have

  • Experience in enterprise or B2B software is a plus, but not required-what matters most is your willingness to learn new technical concepts quickly and your proactive attitude.

Skills

  • Senior User Researcher II
  • About Rubrik
  • Rubrik is a public company on a mission to secure the world's data.
  • Rubrik helps organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions.
  • Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications.

Compensation

  • Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Benefits

  • Ability to drive vision and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.
  • You will create and evolve research agents and research platforms to accelerate learning velocity

Company info

  • We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally.
  • Your potential is limitless here.
  • We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work.
  • Your contributions help us innovate and break boundaries.
  • Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
  • Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.
  • Equal Opportunity Employer/Veterans/Disabled
  • Rubrik is an Equal Opportunity Employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
  • Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
  • In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
  • This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
  • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.
  • Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job.

Equal opportunity

  • Employer/Veterans/Disabled
  • Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
  • Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
  • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

This listing is sourced directly from Rubrik's careers page and normalized into a canonical job model.