Olsson
Client Relationship Manager - Federal
Nebraska - Remote; Remote · Full-time
Sponsorship not specifiedDetected 27 days ago
ComplianceProject ManagementCRMBusiness DevelopmentNegotiationProcurementLeadershipCommunicationCollaboration
About the role
- As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company.
- We're a people-centric firm, so it's no surprise our greatest asset is our people.
- It allows us to grow our people as we grow our business.
Responsibilities
- Strategically build, maintain, and expand key federal client relationships that support long‑term firm growth.
- Develop, lead, and execute comprehensive client growth strategies, identifying and advancing opportunities aligned with federal agency needs and priorities.
- Initiate and sustain relationships with key federal stakeholders, teaming partners, industry partners, communities, and relevant governmental or political entities, guiding strategic engagement efforts for assigned clients.
- Lead or support agency‑specific, regional, or national engagement efforts to strengthen Olsson's brand and visibility within the federal market, in coordination with internal government affairs, marketing, and business development teams.
- Ensure client service excellence through proactive, consistent communication across all touchpoints-internally with project teams and leadership, and externally with clients and partners.
- Identify root causes of client performance concerns and collaborate with internal leadership and project teams to implement solutions that meet client expectations and contractual obligations.
- Lead capture and pursuit strategies for major federal opportunities, aligning firmwide capabilities, resources, and talent to deliver client‑focused, competitive solutions.
- Support the successful delivery of key federal projects through close collaboration with project teams and leadership, ensuring consistency with client expectations and agency standards.
- Lead client negotiations and ensure client‑specific contract, billing, and compliance requirements are applied in accordance with Olsson's Contract Signing Authority and federal contracting regulations.
- Successfully builds and sustains partnerships that contribute to winning and delivering key projects.
Requirements
- You are passionate about:
- Minimum of 12 years of experience in the consulting industry, including at least 8 years supporting federal clients, facilities construction, or operation.
- Strong communication and presentation skills with the ability to engage senior‑level stakeholders.
- Familiarity with community, regional, or statewide engagement strategies.
- Working knowledge of engineering, construction, land development, and business development terminology.
- Has a proven track record of delivering excellent client service and meeting or exceeding client expectations.
- Working collaboratively with others.
- Having ownership in the work you do.
- Using your talents to positively affect communities.
- You bring to the team:
- Proven ability to build and maintain effective professional relationships with clients, partners, and internal teams.
- Strategic mindset with proactive problem‑solving and sound decision‑making skills.
- Expectations:
- Demonstrates a strong understanding of Olsson's services, federal client base, and consulting business practices, aligned with the firm's values and vision.
Nice to have
- Bachelor's degree in engineering, sciences, construction, planning, landscape architecture, public administration, or a related field preferred.
Benefits
- Have the possibility for flexible work arrangements
- Participate in a wellness program promoting balanced lifestyles
- In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Equal opportunity
- Olsson is an Equal Opportunity Employer.
This listing is sourced directly from Olsson's careers page and normalized into a canonical job model.