CoralTree Hospitality

Front Desk Agent

Indian Wells, CA, US

Sponsorship not specifiedDetected 1 day ago

RESTAccountingCommunicationProblem Solving

About the role

Demands accuracy with daily accounting procedures.
Salary Rate: $18.50/hour Responsibilities Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day.
Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.

Create memorable experiences with a warm, welcoming personality that can relate to guests and associates.
Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met.

Ability to satisfactorily communicate in English (interact, understand, & respond) with guests, co-workers and management to their understanding.2.
Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact, and diplomacy to defuse difficult situations.6.
Provide Concierge service - fluent knowledge of local restaurants, unique events, city attractions, and guest amenities.
Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing.
To perform this job successfully, the team member will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.

Requirements are representative of minimum levels of knowledge, skills and /or abilities.
Essential: 1.
Ability to accurately compute and manipulate mathematical calculations.4.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.5.
Ability to work well under pressure and multitask.7.
High school graduate.8.
Punctuality and reliable attendance.9.
Interpersonal skills and the ability to work well with co-workers and guests.
Secondary Job Functions:• Assist with reservations/group sales/event requests and relay the information to the designated departments.
Qualifications Flexibility.
Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences.
People Person.

Salary Rate: $18.50/hour Responsibilities Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day.

Direct guests to their rooms and provide information about resort amenities and events, such as restaurant and bar hours, wellness activities, etc...

This listing is sourced directly from CoralTree Hospitality's careers page and normalized into a canonical job model.