Amwins
Operations Specialist
18700 North Hayden Road Suite 405 Scottsdale, Arizona 85255
Sponsorship not specifiedDetected 9 days ago
SalesAccount ManagementExcelOperations ManagementProcess ImprovementCommunicationCollaborationAdaptabilityMicrosoft Office
About the role
- Join Our Team as an Operations Specialist at Amwins Self-Funded!
- Are you ready to take the next step in your career?
- Join Amwins Self-Funded as an Operations Specialist.
Responsibilities
- Workflow Coordination: Support Account Management by overseeing the final implementation of sold cases within the Account Management department.
- Data Integrity Oversight: Maintain and audit internal systems to ensure data accuracy across client records, contracts, and reporting tools.
- Process Optimization: Identify opportunities to streamline operational processes and implement improvements.
- Document Management: Organize and maintain electronic files, including maintaining accurate records of operational procedures and ensuring compliance with internal policies and external regulations.
- Premium File Management: Manage all premium files, including online and manual file set-up by the client and the plan year.
- Operational Support: Act as a liaison between Account Managers and internal teams to ensure client case is built and bound correctly.
- Reporting & Analytics: Maintain operational dashboards and performance metrics for client accounts.
- Cross-Functional Coordination: Collaborate with Finance and Account Management to resolve operational issues. Ensuring alignment between cross-functional teams.
- Issue Resolution: Triage, track and resolve implementation documents and system entry issues quickly and efficiently.
- Support Account Management by overseeing the final implementation of sold cases within the Account Management department.
Requirements
- Relevant Experience: At least 1 year of experience in operations, client services, or administrative support is required.
- Organization and Attention to Detail: Excellent organization skills and attention to detail are required.
- Communication Skills: Ability to effectively communicate, both written and verbally, with internal and external parties.
- At least 1 year of experience in operations, client services, or administrative support is required.
- Excellent organization skills and attention to detail are required.
- To excel in this role, you'll need:
- Education: A Bachelor's Degree in Business Administration, Operations Management, or a related field is strongly preferred.
- Eagerness to Learn: A passion for learning our business model and understanding the products we work with is a necessity.
- Teamwork Skills: Strong teamwork skills with the ability to collaborate cooperatively with various staff members.
- Multi-tasking Ability: Ability to multi-task and actively manage/prioritize workloads in a high-volume environment.
- The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Nice to have
- A Bachelor's Degree in Business Administration, Operations Management, or a related field is strongly preferred.
- Experience working in the insurance industry and/or at a Carrier or Third-Party Administrator is a plus.
- Industry Knowledge: Experience working in the insurance industry and/or at a Carrier or Third-Party Administrator is a plus.
Skills
- Ability to effectively communicate, both written and verbally, with internal and external parties.
- Communication
- Technical Proficiency: Proficient in Microsoft Office programs (Word, Excel, Outlook, etc.).
- The above is intended to describe the general content of and requirements for the performance of this job.
- It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements.
- Handle other projects and duties as assigned, displaying adaptability and strong collaboration skills.
Compensation
- You'll serve as a liaison between the Sales team and the Premium Department to ensure proper setup for premium processing, compensation, and overall payment readiness.
Benefits
- Access a competitive benefits package from day one, including generous Paid Time Off (PTO) and paid holidays.
- Continual Learning: Thrive in a collaborative, education-focused work environment.
- Annual Bonus Program: Earn incentives through our performance-based bonus program, designed to reward you for achieving key goals and contributing to the company's success.
- Learn more about us at amwins.com/benefits.
This listing is sourced directly from Amwins's careers page and normalized into a canonical job model.