Smartsheet
Technical Support Specialist II - Premium Apps
San Jose, CR · Mid · Full-time
Sponsorship not specifiedDetected 12 hours ago
Customer SupportLeadershipCommunication
About the role
- That is magic at work, and it's what we show up for every day.
- There's never been a better time to join Smartsheet!
- Our teams of experts are aligned to various domains of knowledge, promoting the most effective and expedient customer resolution.
Responsibilities
- Let's build what's next, together.
- Personal paid Volunteer Day to support our community
Nice to have
- Excellent written, verbal and interpersonal communication skills
- Working knowledge of assigned feature a plus
- Flexibility in your working hours as this position will require work outside of standard business hours
Skills
- Become an expert in a specific product area
- Contribute to team projects
- Give and receive thoughtful feedback on team processes and leadership
- Manage other responsibilities as assigned
Benefits
- Fully paid Health & Life insurance for full-time employees and family members
- Monthly stipend to support your work and productivity
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks including a counseling membership and your own personal Smartsheet account
Company info
- We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully.
Equal opportunity
- Employer:
- Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
- If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
- #LI-Remote
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This listing is sourced directly from Smartsheet's careers page and normalized into a canonical job model.