Cogent Talent Solutions

Director of Technology and Innovation

Lubbock, TX · Director

Sponsorship not specified$90k-$120kDetected 22 days ago

CybersecurityIncident ResponseCRMAccountingVendor ManagementERPHRPerformance ManagementFirewallAR/VRCommunication

About the role

The Director of Technology and Innovation governs infrastructure, cybersecurity, ERP configuration controls, data integrity, vendor management, and disaster recovery planning.
Cybersecurity & Risk Mitigation Description Responsible for the proactive defense of the enterprise's digital perimeter and internal data assets.
Strategic Innovation & Revenue Enhancement Description Responsible for leveraging technology to enhance the company's Unique Selling Proposition (USP) in the marketplace.

Industry Context: 5+ years of experience in IT or Systems Management, specifically within the Mechanical, Plumbing, Refrigeration trades.
Strategic Capability: A track record of implementing technology that directly resulted in increased sales, improved customer retention, or measurable operational savings.
Communication: Must be able to translate complex technical jargon into clear business value for ownership and simple "how-to" guidance for field personnel.
Other IT and software duties as required.
5+ years of experience in IT or Systems Management, specifically within the Mechanical, Plumbing, Refrigeration trades.
Must be able to translate complex technical jargon into clear business value for ownership and simple "how-to" guidance for field personnel.

ERP (accounting, dispatch, work order lifecycle, AR/AP, reporting) operates securely and accurately.
System access aligns with Human Resources onboarding and clearance controls.
Recruitment, screening, and employment governance systems remain protected.
Departmental systems across Operations, Finance, Sales, and Human Resources function within documented authority boundaries.
Financial measurement and internal control integrity are preserved.
Researching and vetting industry-specific technologies that provide competitive advantages.
Integrating advanced client-facing tools (e.g., IoT monitoring, automated reporting) into the service delivery model.
Collaborating with Sales and Operations to ensure technical tools are utilized as a value-add for clients.
Monitoring market trends to prevent technological obsolescence in service offerings.
Revenue growth attributed to tech-enhanced service contracts.
Client adoption rates of digital platforms.
Net promoter score related to technology-driven revenue streams.

This listing is sourced directly from Cogent Talent Solutions's careers page and normalized into a canonical job model.