Wiz, Inc.

Technical Account Manager (Mid-Atlantic)

Remote - USA · Mid · Full-time

No sponsorship$100k-$125kDetected 40 days ago

AWSGCPAzureCloud PlatformsDockerKubernetesCI/CDLinuxDevOpsCybersecuritySOC OperationsCRMAccount ManagementCustomer SuccessCustomer SupportControlsCommunicationCollaborationProblem Solving

About the role

As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context.
Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.

Responsibilities

Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
Drive towards utilization/adoption targets for your book of business
Develop and cultivate close relationships with key customer contacts, from C-level to practitioner, to understand sentiment and drive forward key Wiz objectives
Help build and scale a world-class TAM organization at a hyper-growth company - assist in driving improvements in Wiz's TAM motion and have an impact across GTM teams Develop documentation, mentor associate TAMs, and develop areas of technical subject-matter expertise
Partner cross-functionally with internal teams to improve processes
For example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer, and Architect.
Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution across nebulous structures, both internal and external
Proven track record of building and maintaining relationships with enterprise clients, driving customer outcomes, and exceeding performance targets

Requirements

5-8+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
Strong understanding of cloud services and architecture of at least 1 CSP (AWS/GCP/Azure/OCI) - ideally, you have a CSP certification (e.g., Certified Solutions Architect, Certified DevOps Engineer)
Familiarity with cloud-security best practices, common threat models, and CNAPP use cases.
Ideally, you have a security certification or experience helping organizations address cloud-security challenges
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship.

Skills

Come join the organization that is redefining security for the AI era.

Compensation

for this full-time position includes base salary + bonus + equity + benefits.
Our salary ranges are determined by role, level, and location.
Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
The US base salary range for this full-time position is listed below.

Company info

Be a Wiz Product and Cloud Security Expert - Serve as a trusted technical advisor throughout your customers' Wiz journey
Confidently navigate customers through deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise
Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, meetings, Slack, and support tickets
Drive Adoption, Business Value Realization, and Customer Satisfaction - Ensure your book of customers are delighted and seeing value from their Wiz purchase
Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
Use your expert knowledge of the Wiz platform and features to accelerate your customers' success and attainment of value
Assist customers in project managing Wiz adoption and operationalization goals across business units and stakeholders
Drive and track your customers' achievement of business goals and realization of value through Wiz
Advocate for your Customers - Understand, document, and represent your customers' needs to internal Wiz stakeholders
Manage your book of business and support revenue objectives - Support and manage a book of up to 15 customers, depending on size and complexity Identify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams.
Proven track record of successfully managing a book of business with 5-10+ customers
Ability and willingness to continuously enable customers on the Wiz platform and assist them in solving problems, ranging from trivial to highly complex

Equal opportunity

Wiz is an equal opportunity employer.

Visa & Work Authorization

Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship.

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This listing is sourced directly from Wiz, Inc.'s careers page and normalized into a canonical job model.