Plug Power
Lead Field Service Technician- Walmart- Ridgeville, SC
Ridgeville, SC 29472
Sponsorship not specifiedDetected 110 days ago
ExcelCustomer SupportCommunicationTime ManagementMentoringMicrosoft Office
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odds of building a lasting career here
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Cap-exempt (no lottery)0
Sponsors this role65
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- This person will be responsible for servicing fuel cells at a specific location.
- This person will also be responsible for reporting breakdown events, parts ordering, and maintenance of fuel cells at a specific location.
- This position presents a great amount of exposure to customer personnel and electric lift truck operators, and thus requires a person with excellent technical skills as well as communication, interpersonal and motivational skills.
Responsibilities
- The Field Service Technician will support our fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns.
- May include maintaining ongoing communication with customer personnel hydrogen suppliers regarding aftermarket support of fuel cells.
Requirements
- Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle
- Must be able to lift 50 pounds on regular basis unassisted
- General mechanical aptitude is required
- Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels
Nice to have
- Maintenance and service of fuel cells at customer sites.
- Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
- Purchasing tools, equipment, and parts for customer service and support as required.
- May require troubleshooting and maintenance of high-pressure hydrogen storage, delivery and fueling systems.
- Providing regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues.
- Completing administrative duties & documentation, including incident reports, service logs, inventory maintenance and site and system documentation.
- Exhibiting and enforcing safety procedures in the field or customer sites.
- Travel as required for business needs
Skills
- All necessary onboarding/customer site training is complete (outlined on LMS training site)
- Effectively utilizes email, text alerts, expense system, service portal, and other required systems (OJT)
- Understands and can demonstrate use of multimeter (OJT)
- Sends accurate daily BOD and EOD reports (OJT)
- Understands and can demonstrate how to clear alarms for H2 pad and dispenser (OJT)
- Demonstrated ability to use tools and follow standard procedures (swage, clamps, crimps, hardware) (OJT)
- Perform H2 pad and dispenser inspections (OJT)
- Non-Technical Requirements
- Shows a willingness to grow and learn; is accepting of training and coaching
- Employee consistently demonstrates punctuality and reliability
- Consistently displays a positive and cooperative attitude
- Team player who treats others with courtesy and respect at all times
Compensation
- ✓The above pay range, may not take into account local geographic pay variations.
Benefits
- ✓Base salary is determined on a number of factors including but not limited to education, experience, skills, and geography.
- ✓Health, Dental & Vision Insurance eligibility starting from the first day of hire
- ✓Paid time off including vacation, personal and sick time
- ✓Wellness Reimbursement Program
- ✓Potential to apply for Tuition Reimbursement
- ✓Fertility and Family Building Benefit
- ✓Bonus eligibility
Company info
- Pay Rate: $24.50 - $25.50 We offer a fantastic total rewards package at Plug, and a brief summary is below: ✓Base salary is determined on a number of factors including but not limited to education, experience, skills, and geography.
Equal opportunity
- equal opportunity employer.
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