Map My Customers
New Car Sales Manager
Southfield, Michigan
Sponsorship not specifiedDetected 6 days ago
CRMSalesForecastingLeadershipCommunication
About the role
- Foster a positive, accountable culture focused on customer satisfaction and results.
- Work closely with the General Manager to meet sales objectives and forecasting targets.
Responsibilities
- Lead daily sales operations
- Recruit, train, coach, and develop a high-performing sales team.
- Acquire quality used vehicle inventory through trades, direct purchases, service drive opportunities, and market sourcing.
- Manage inventory levels, pricing, merchandising, and reconditioning processes.
- Monitor CRM activity and ensure consistent follow-up and lead management practices.
- Analyze sales performance and implement strategies to achieve dealership goals.
- Maintain exceptional customer satisfaction through proactive engagement and relationship building.
- Maintain a strong presence on the showroom floor and actively engage with customers.
- Drive customer follow-up efforts and ensure timely communication with showroom, phone, internet, and unsold customers.
- Happy employees create happy customers, and every team member plays a critical role in our success.
Requirements
- Previous automotive sales management experience required.
- Experience with used vehicle acquisition, appraisals, and inventory management.
- Proven ability to lead, motivate, and develop a sales team.
- Excellent communication, organizational, and time-management skills.
- Comfortable with heavy phone, internet, and showroom customer interaction.
- Professional appearance and valid driver's license with a clean driving record.
- MAP Automotive is an equal opportunity employer and prohibits discrimination and harassment of any kind as protected by federal, state, and local laws.
- The opening now gets right to the point while still highlighting leadership, customer engagement, and used-car responsibilities.
Nice to have
- Toyota and/or Lexus experience strongly preferred.
- Proficiency in CRM-driven sales environments
- Eleads and CDK experience is a plus.
Skills
- Strong customer relationship and follow-up skills.
Benefits
- Medical, Dental, Vision, and Disability Insurance
- Paid Time Off and Vacation
Company info
- At MAP Automotive, we strive to make every customer a customer for life.
- We are committed to delivering the exceptional service, value, and experience our customers have come to expect.
- The ideal candidate will be highly engaged with customers, proficient in managing phone, internet, and showroom opportunities, and experienced in used vehicle acquisition and inventory management.
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