Jobgether

Jobgether

Sr. Director, Field Technical Service

US · Director

Sponsorship not specified$230k-$290kDetected 21 hours ago
ComplianceStakeholder ManagementCustomer SupportLeadershipCommunication

About the role

  • Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
  • The final decision and next steps (interviews, assessments) are managed by their internal team.

Responsibilities

  • Lead and oversee a nationwide field technical service organization, including service operations, dispatch, and coordination teams across multiple regions.
  • Own the service business P&L, ensuring profitability, efficient resource allocation, and sustainable revenue growth.
  • Develop and implement customer support strategies that enhance retention, service quality, and business expansion opportunities.
  • Build and maintain executive relationships with key customer accounts while leading strategic business reviews and service discussions.
  • Partner cross-functionally with sales, finance, and operations teams to improve service delivery and customer experience.

Requirements

  • Bachelor's degree in Engineering, Biomedical Sciences, or a related field with 20+ years of experience, or a Master's/Doctoral degree with 18+ years of relevant experience.
  • Proven track record in P&L ownership, operational leadership, and driving revenue growth across large service organizations.

Skills

  • Our partner is looking for a Sr.
  • Director, Field Technical Service based in the United States.

Compensation

  • Competitive base salary ranging from $230,000 to $290,000 annually, depending on experience and location.

Benefits

  • Comprehensive medical, dental, and vision insurance coverage.
  • Generous paid time off and company-sponsored wellness programs.
  • Retirement savings plans, including a 401(k) program.
  • Inclusive and collaborative culture focused on continuous improvement and meaningful impact in healthcare.
  • Flexible remote work arrangement available for eligible candidates across the United States.

Company info

  • We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
  • We appreciate your interest and wish you the best!
  • Why Apply Through Jobgether?

This listing is sourced directly from Jobgether's careers page and normalized into a canonical job model.