Jobgether
Sr. Director, Field Technical Service
US · Director
Sponsorship not specified$230k-$290kDetected 21 hours ago
ComplianceStakeholder ManagementCustomer SupportLeadershipCommunication
About the role
- Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
- The final decision and next steps (interviews, assessments) are managed by their internal team.
Responsibilities
- Lead and oversee a nationwide field technical service organization, including service operations, dispatch, and coordination teams across multiple regions.
- Own the service business P&L, ensuring profitability, efficient resource allocation, and sustainable revenue growth.
- Develop and implement customer support strategies that enhance retention, service quality, and business expansion opportunities.
- Build and maintain executive relationships with key customer accounts while leading strategic business reviews and service discussions.
- Partner cross-functionally with sales, finance, and operations teams to improve service delivery and customer experience.
Requirements
- Bachelor's degree in Engineering, Biomedical Sciences, or a related field with 20+ years of experience, or a Master's/Doctoral degree with 18+ years of relevant experience.
- Proven track record in P&L ownership, operational leadership, and driving revenue growth across large service organizations.
Skills
- Our partner is looking for a Sr.
- Director, Field Technical Service based in the United States.
Compensation
- Competitive base salary ranging from $230,000 to $290,000 annually, depending on experience and location.
Benefits
- Comprehensive medical, dental, and vision insurance coverage.
- Generous paid time off and company-sponsored wellness programs.
- Retirement savings plans, including a 401(k) program.
- Inclusive and collaborative culture focused on continuous improvement and meaningful impact in healthcare.
- Flexible remote work arrangement available for eligible candidates across the United States.
Company info
- We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
- We appreciate your interest and wish you the best!
- Why Apply Through Jobgether?
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This listing is sourced directly from Jobgether's careers page and normalized into a canonical job model.