Dexcom
Marketing Research Manager
Remote - United States
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About the role
- The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM).
- Dexcom began as a small company with a big dream: To forever change how diabetes is managed.
- That means personalized, actionable insights aimed at solving important health challenges.
Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Requirements
- Typically requires a Bachelor's degree (market research, business, mathematics or social sciences).
- At this level a graduate degree may be desirable with 4 years of related experience.
- you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
- Travel Required:
Nice to have
- Experience in the diabetes space.
- Experience with syndicated and secondary research knowledge of payer / insurance landscape in the US.
- A front row seat to life changing CGM technology.
- Learn about our brave #dexcomwarriors community.
- Growth opportunities on a global scale.
Compensation
- $122,500.00 - $204,100.00
Benefits
- A full and comprehensive benefits program.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
- Experience and Education Requirements:
- Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
Company info
- Independently under the guidance of the Customer Insights Director, leads primary qualitative and quantitative research projects, including clarifying business and market research objectives, designing research methodology, developing questionnaires and discussion guides, overseeing survey programming surveys, analyzing data, and delivering putting together summative reports and recommendations (either personally or in conjunction with external partners).
- Independently lead a variety of U.S. and global project types, including creative concept testing, messaging and communications testing, brand tracking, brand equity measurement, market landscape, market opportunity assessment, and similar projects.
- Partners closely with internal stakeholders and external research partners to recommend appropriate methodologies and ensure the successful development of the methodology and execution of the fieldwork.
- Leads the execution of all logistical aspects of research initiatives and vendor management, including screener development, respondent recruitment, recruits, and related administrative tasks (e.g., project proposal requests, vendor setup, invoice processing, and document control, ensuring quality, timing, and budget expectations are met).
- Develops and presents clear, compelling storylines with insightful data and provides recommendations by integrating findings into data with existing team knowledge and broader business context.
- Analyzes available syndicated and secondary research and extracts insights relevant to support and enhance primary research projects.
- Identifies common themes across all available research and data sources and synthesizes them into actionable insights that inform strategic decisions and customer-centric initiatives.
- Serves as a strategic research partner to collaborate and works cross-functional stakeholders, using insight-led recommendations to influence decisions and functionally to drive business results in a fast-paced environment.
- Applies AI-enabled and machine-learning-supported approaches to synthesize high-volume unstructured inputs, including social listening, app reviews, Amazon reviews, and verbatim feedback, into clear, normalized insight themes.
- Responsible for understanding and complying with quality standards and requirements as documented.
- Experience independently planning and executing qualitative and quantitative market research projects in pharmaceutical, med tech/medical device, or consumer packaged goods organizations.
- First-hand experience with integrating brand market research methodologies in support of brand planning and execution plans.
- Exceptional written and oral communication skills, with the ability to translate data into compelling stories and influence stakeholders through clear, insight-led recommendations.
- Strong analytical skills, including quantitative data analysis and working knowledge of advanced research methods such as conjoint, discrete choice modeling, price elasticity, and segmentation.
Equal opportunity
- The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.
- An Equal Opportunity Employer.
This listing is sourced directly from Dexcom's careers page and normalized into a canonical job model.