Zuora
Customer Solution Engineer - AI Native/Consumption Quote to Cash
Remote - United States
Sponsorship not specified$124k-$251kDetected 1 day ago
SalesLeadershipCommunicationPublic SpeakingAdaptability
About the role
- This is a hands-on Customer Solution Engineer role.
- Go deep on consumption and AI-native monetization.
- You are an experienced presales or solutions professional with a strong track record of owning technical wins in complex enterprise environments.
Responsibilities
- Drive the technical win. Partner with AEs through enterprise sales cycles - discovery, solution design, objection handling, and clear differentiation - to secure the technical decision.
- Deliver technical presentations for business and technical stakeholders, including senior leadership - translating architecture and pricing-model tradeoffs into business value.
- Collaborate across Zuora and partners; contribute to RFPs/RFIs, field events, and customer references; support escalations cross-functionally.
- Scope and build quote-to-cash solutions.
- You'll scope, configure, and build QTC solutions hands-on, not just demo them
- Deliver tailored technical strategies, demos, and proofs of concept
- Collaborate deeply across teams and regions
Nice to have
- 5+ years in Sales Engineering, Presales, or Solution Architecture - with demonstrated, hands-on contribution to technical wins on enterprise deals.
- Direct billing / quote-to-cash experience - you've scoped and/or built solutions spanning CPQ, billing, and revenue (not just adjacent SaaS).
- Consumption / usage-based billing fluency - metering, rating, mediation, and the revenue implications of consumption pricing.
- Comfort in AI-native environments - you understand how AI-driven and usage-based products get monetized, and can architect for that.
- Technical depth - APIs, integration patterns, data/reconciliation, and modern application architecture.
- You can debug a failing integration under time pressure, not just describe one.
- Telecom experience is a strong plus - high-volume mediation, rating, and complex usage models.
- Strong communication - you translate technical concepts clearly for engineers, finance stakeholders, and business leaders.
Compensation
- The OTE range for this role is $124,375 - $251,160.
- OTE includes base salary and target variable compensation.
- A candidate's final OTE will be determined based on factors including qualifications, relevant experience, job-related knowledge, specific skills, location, internal equity, and budget.
- The base pay details represent the annualized salary range for the posted position.
- While we share a comprehensive range, a candidate's final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget.
- Base pay is only one element of Zuora's Total Rewards Package.
Benefits
- Zuora offers a comprehensive total rewards package designed to support ZEOs' wellbeing, growth, and flexibility.
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
- Medical, dental, and vision insurance
- Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
- Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
- Learning & development stipend to support ongoing growth
- Mental wellbeing resources and support
- Support technical health and adoption on your accounts - ensure customers realize value against agreed outcomes, and identify expansion across business units, cross-sell, and add-ons.
- Benefits may vary by location
Company info
- You will be part of a team focused on winning and expanding complex enterprise quote-to-cash opportunities by combining technical depth, business acumen, and customer partnership.
- This team works closely across
- Build and execute proofs of concept as a core part of the role - hands-on with APIs, data, and integrations (forward-deployed, not slideware).
- Go deep on consumption and AI-native monetization. Design and demonstrate how customers monetize usage- and AI-driven products - event/usage capture, rating at scale, and the billing and revenue implications of consumption pricing.
This listing is sourced directly from Zuora's careers page and normalized into a canonical job model.