Petco
Grooming Salon Manager
1588 - Chapel Hill, NC, USA · Staff+ · Full-time
Sponsorship not specifiedDetected 35 days ago
Customer SupportLeadershipCommunication
About the role
- Interact professionally and effectively with pet parents, provide exceptional customer service, address grooming related inquiries, offer grooming recommendations, and provide timely and proactive resolution to questions or concerns
- Evaluate individual needs of each pet, taking into consideration coat, type, skin conditions, temperament
Responsibilities
- We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years - from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it.
- Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.
- https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
- The Grooming Salon Leaders primary purpose is to lead and manage grooming salon operations and grooming salon team members.
- Strong leadership skills, with the desire to lead, train, and develop people, with 1-2 years previous experience of salon management, or related field, preferred
Requirements
- Expert-level proficiency in breed-specific cuts, styling techniques, and grooming standards
Nice to have
- High-school diploma or GED preferred, though not required
Skills
- The majority of job duties are conducted indoors in the grooming salon.
- Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time.
- The work environment can be noisy and wet.
- Petco Animal Supplies, Inc. is an Equal Opportunity Employer.
- Stay abreast of grooming industry trends and best practices to enhance your grooming skills and your teams' skills
- Very strong verbal and written communication skills for interactions with pet parents and grooming team members
Benefits
- Medical, dental, vision and more
- Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
Company info
- Pet First - Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
- Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
- We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers.
- In 1999, we founded Petco Love.
This listing is sourced directly from Petco's careers page and normalized into a canonical job model.