DraftKings
Operations Associate, Jackpocket
Tempe, AZ · Full-time
Sponsorship not specifiedDetected 29 days ago
Customer SupportCommunicationTime Management
About the role
- It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities.
- Our teams are energized by innovation and readily embrace emerging technology.
- We're not waiting for the future to arrive.
Responsibilities
- Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.
- Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.
- Step in to support various operational projects as they arise, contributing to the team's overall success.
Requirements
- As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.
Nice to have
- Keep our systems updated with real-time customer order statuses and tracking information.
- Streamline and organize workflows to meet daily objectives and hit deadlines.
- Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.
- Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
- Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
- Exceptional customer service, communication, and time management skills.
- Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.
Compensation
- Our salary ranges are determined by role, level, and location.
Apply directly at DraftKings →Create a free account for alerts like thisView DraftKings immigration profile
This listing is sourced directly from DraftKings's careers page and normalized into a canonical job model.