DraftKings
Operations Associate, Jackpocket
Tempe, AZ · Full-time
Sponsorship not specifiedDetected 116 days ago
Customer SupportCommunicationTime Management
Stay score
odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities.
- Our teams are energized by innovation and readily embrace emerging technology.
- We're not waiting for the future to arrive.
Responsibilities
- Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.
- Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.
- Step in to support various operational projects as they arise, contributing to the team's overall success.
Nice to have
- Keep our systems updated with real-time customer order statuses and tracking information.
- Streamline and organize workflows to meet daily objectives and hit deadlines.
- Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.
- Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
- Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
- Exceptional customer service, communication, and time management skills.
- Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.
Compensation
- Our salary ranges are determined by role, level, and location.
Company info
- At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas.
- Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers.
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This listing is sourced directly from DraftKings's careers page and normalized into a canonical job model.