Nubank
Lead Software Engineer - Reliability
Miami
Sponsorship not specifiedDetected 2 days ago
AWSGCPCloud PlatformsCI/CDAPI DevelopmentIncident ResponseLeadershipMentoring
About the role
- Improve metrics, logs, traces, and alerting so issues are detected early, attributed precisely, and debugged with code-level confidence.
- Identify repetitive operational work and eliminate it with software - automation, self-healing behavior, better defaults, better tooling - rather than absorbing it as ongoing overhead.
- Run capacity and performance work before incidents arise.
Responsibilities
- Build the observability layer. Improve metrics, logs, traces, and alerting so issues are detected early, attributed precisely, and debugged with code-level confidence. Push instrumentation upstream into the services we own.
- Lead incident response. Act as incident commander when needed, drive blameless postmortems, and turn findings into concrete engineering work that lands. Build the muscle in the team so this isn't centralized in any one person.
- Improve developer experience especially where it removes operational friction or improves change safety. Where internal tooling or platform gaps slow the team down, build or contribute the fix. Prefer leverage over heroics.
- Establish meaningful SLIs and SLOs with product and engineering partners, manage error budgets, and use them as real inputs to prioritization rather than dashboards no one reads.
- Deep system design experience: distributed services, asynchronous messaging, storage tradeoffs, API design, idempotency, consistency, backpressure, and graceful degradation.
- Explore how we build technology at Nubank:
- Our recruitment process may involve the use of artificial intelligence-enabled tools, such as automated interview transcription and analysis, to support the evaluation process.
Requirements
- Hands-on experience with observability tooling (metrics, structured logging, distributed tracing) and using it to diagnose nontrivial production issues.
- You can hold a high reliability bar while still helping a fast-moving squad ship.
Skills
- 🔗 https://building.nubank.com.br/building.nubank.com.br http://building.nubank.com.br ↗
- 🎥 https://www.youtube.com/@building.nubankyoutube.com/@building.nubank http://youtube.com/@building.nubank ↗
- 🎧 Listen to our stories on Spotify https://open.spotify.com/show/4hAJnAkYKXl42hLXa4LmVQ ↗
- Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
Benefits
- Opportunity of earning equity at Nu
- Medical Insurance
- Dental and Vision Insurance
- Life Insurance and AD&D
- Extended maternity and paternity leaves
- Our learning platform of courses
- Our language learning program
- Our mental health and wellness assistance program
- Health Saving Account and Flexible Spending Account
Company info
- We're iterating quickly on real customer signals while building systems that will eventually serve customers at Nubank scale.
- Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia.
- The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
- Guided by its mission to fight complexity and empower people, Nu caters to customers' complete financial journey, promoting financial access and advancement with responsible lending and transparency.
This listing is sourced directly from Nubank's careers page and normalized into a canonical job model.