Prisma Health
Patient Access Specialist - Emergency Room- 1st Shift (7a-3:30p) Every Other Weekend
Easley, SC
Sponsorship not specifiedDetected 1 day ago
ComplianceCustomer SupportHIPAA
About the role
- Receives and interviews patients to collect and verify pertinent demographic and financial data.
- All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health.
- Interviews patient or other source (in accordance with HIPAA Guidelines) to secure information relative to financial status, demographic data and employment information.
Responsibilities
- Enters accurate information into computer database, accesses Sovera to ensure the most recent insurance card is on file, and scans documents according to departmental guidelines.
- Maintains cash funds/verification logs and makes daily deposits according to departmental policies and procedures.
- Performs other duties as assigned.
Requirements
- Experience - Two (2) years of Admissions, Billing, Collections, Insurance and/or Customer Service
- Required Certifications, Registrations, Licenses
- Knowledge, Skills and Abilities
- Initiates pre-certification process as required according to Departmental Guidelines; obtains signed waiver for cases where pre-certification is required but not yet obtained.
- Obtains necessary signatures and other information on appropriate forms and documents as required including, but not limited to, Consent Form, Liability Assignment, and Waiver Letter.
- High School diploma or equivalent OR post-high school diploma/highest degree earned
Nice to have
- Registration and scheduling experience preferred
Benefits
- Verifies insurance coverage/benefits utilizing online eligibility or by telephone inquiry to the employer and/or third-party payor.
- Refers patients who may need extended terms to the Medical Services Payment Program and patients needing financial assistance to appropriate program.
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This listing is sourced directly from Prisma Health's careers page and normalized into a canonical job model.