paradigmtreatmentcenters

IT Support Specialist

Los Angeles, California, United States

Sponsorship not specifiedDetected 13 days ago

ProcurementInventory ManagementCustomer SupportCommunication

About the role

About Altior Healthcare Our family of services comprises three distinct mental health treatment programs, including a specialized program for US Veterans.
The ideal candidate is customer-service oriented, dependable, technically capable, and comfortable supporting non-technical users in a fast-paced environment.

Support onboarding and offboarding processes including account provisioning, access changes, device deployment, and equipment recovery.
Perform operating system reloads, workstation imaging, software installation, and endpoint setup.
Create, manage, and disable user accounts within Microsoft 365 and Entra ID environments.
Assign and manage security groups, shared mailbox access, and basic user permissions.
Maintain accurate inventory records for computers, peripherals, and IT assets.
Install and support printers, docking stations, monitors, and other office technology.
Perform basic network and connectivity troubleshooting including WiFi testing and device connectivity validation.
Coordinate with internal engineers, vendors, and service providers for escalated support and infrastructure activities.

Associate's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
This is a highly user-facing role that requires strong communication skills, professionalism, organization, and the ability to work independently across multiple sites.
3+ years' experience in helpdesk support or a similar IT support role.
Ability to support Microsoft Windows environments and Microsoft 365 applications.
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This listing is sourced directly from paradigmtreatmentcenters's careers page and normalized into a canonical job model.