Aaa Texas LLC
Member Specialist
Little Rock, AR
Sponsorship not specifiedDetected 1 day ago
ExcelCustomer SupportMicrosoft OfficeUnderwritingProperty & Casualty
About the role
- Reviews and completes documentation for business written in an office.
- Provides information to members regarding memberships and insurance
Responsibilities
- "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
- This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch.
- Performs routine and advanced duties in support of agents and other personnel.
- Provides service support for existing insured's and members.
- Assists in the sale of insurance products, and provides other insurance support services.
- Develop insurance leads for office sales agents and life specialists.
- Communicate positively and effectively with all staff. Maintain and open and positive relationship with management.
- Provide service support for both management and sales and life agents. Engage in cross selling opportunities.
- Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members.
Requirements
- High School GED Required
- Moderate proficiency in data entry required.
- Property and Casualty/Solicitors License required.
- Property and Casualty Insurance License, valid in selling state - Issued by State within 1 Year Required
- Occasional travel to off-site business meetings or conferences. (5% proficiency)
- 1-3 years Customer service Preferred
- Moderate Microsoft Word and Excel skills preferred.
- Advanced customer service skills preferred.
- Travel Requirements
- Remarkable benefits:
- Health coverage for medical, dental, vision
- 401(K) saving plans with company match AND Pension
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
Nice to have
- Provide professional customer service to members and insured's.
- Provide service and information to members regarding memberships and insurance.
- Provide service to walk-in and telephone members seeking insurance services.
- Sell memberships and assist in the sale of insurance to prospective insureds.
- Assist members with changes to existing policies or memberships, renewals, and provide information regarding billing.
- Accept payments on membership and insurance.
- Provide binders as requested.
- letters, forms, cards, rush escrows and evidence of insurance.
Skills
- Has skill set necessary to handle most complex transactions and basic complaints.
Benefits
- Paid parental leave
- Wellness programs
Company info
- With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
Equal opportunity
- AAA is an Equal Opportunity Employer
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This listing is sourced directly from Aaa Texas LLC's careers page and normalized into a canonical job model.