Domaine
Account Manager
Remote (Canada)
Sponsorship not specifiedDetected 27 days ago
ExpressFigmaJiraSalesAccount ManagementCustomer SuccessCustomer SupportShopifyCommunicationCollaborationTime ManagementPublic SpeakingMicrosoft Office
About the role
- The Account Manager is the client champion within the agency, liaising between the sales and production teams to ensure client satisfaction while also uncovering potential upsell opportunities.
- The Account Manager is introduced at the final stages of the sales cycle, working with the sales team to kickoff the project while ensuring complete knowledge transfer.
- While the project is in production, the Account Manager schedules regular check-ins with their clients to ensure client satisfaction and monitor project health all the way through launch.
Responsibilities
- Meet Domaine, the world's largest independent Shopify design and development partner, formed by the union of Half Helix and Tomorrow.
- We are a team of commerce experts dedicated to creating, building, and growing beloved brands.
Nice to have
- Excellent communication, public speaking, and customer service skills A passion for people, digital platforms and ecommerce.
- Comfortable working in Google Apps (Docs, Sheets, etc), Microsoft Office Suite, Figma and Hubspot.
- Able to learn other tools (Jira, Slack, Teamgantt).
Benefits
- QUALIFICATIONS We value continuous growth and learning, a team-first mentality, discipline, and a positive attitude.
Company info
- As pioneers and not just participants in our industry, we are inspired to write, break, and re-write the rules for a new generation of commerce.
- We are seeking a highly motivated and skilled Account Manager with enterprise and mid-market sales experience and customer success expertise.
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This listing is sourced directly from Domaine's careers page and normalized into a canonical job model.