Verint
Strategic Customer Engagement Director
Remote, United States · Director
Sponsorship not specifiedDetected 22 days ago
Customer Success
About the role
- The Strategic Customer Engagement Director is a senior individual contributor role within Verint's Customer Success organization, dedicated to our most strategic enterprise accounts.
- This role serves as an executive-level advisor across a defined portfolio, partnering closely with assigned CSMs, Sales, and cross-functional stakeholders to protect and grow these relationships.
Responsibilities
- The Engagement Director brings deep enterprise expertise, executive presence, and a command of Verint's CX Automation portfolio to drive measurable business outcomes, accelerate adoption, and ensure long-term retention.
Company info
- This is a high-touch engagement model designed to deepen executive relationships, surface and advance strategic expansion opportunities, and ensure Verint's most valuable customers realize the full potential of their investment.
This listing is sourced directly from Verint's careers page and normalized into a canonical job model.