krr
Commercial Refrigeration Troubleshooting Specialist
Kilgore, Texas
Sponsorship not specifiedDetected 20 days ago
Distributed SystemsAccessibilitySalesCustomer SupportMechanical DesignCommunicationMicrosoft Office
About the role
- We are seeking a refrigeration professional who is interested in transitioning to an office-based role.
- The ideal candidate will possess strong communication skills and be comfortable addressing commercial refrigeration inquiries.
- In this role, you will be one of the go-to resources for technical advice, troubleshooting issues, and offering solutions related to our product offerings.
Responsibilities
- Provide technical support/ troubleshooting expertise for field issues by phone or other electronic means and occasionally in-person
- Perform other duties as assigned.
- From the smallest unit to the very largest, KeepRite Refrigeration brings experience and commitment to the refrigeration industry - beginning with product design and engineering and continuing through manufacturing, sales and after-market support.
Skills
- Minimum 5+ Years of Refrigeration background or related experience
- Hands-on refrigeration application knowledge or field troubleshooting experience
- A Refrigeration License or Mechanical Engineering Technician Graduation Diploma or equivalent is considered an asset
- Commercial Refrigeration experience is considered an asset
- Proven customer support experience
- Experience with Microsoft Office Products and proficient in computer use
- Ability to multi-task, prioritize, and manage time effectively
- Possess a valid passport with the ability to travel occasionally in the U.S or in Canada
- Hours: 8:00 am - 4:30 pm or 8:30 am - 5:00 pm
- Accessibility:
Company info
- We are looking for someone with a hands-on background in refrigeration who is ready to leverage their technical expertise in a new setting while still contributing directly to solving customer problems.
- Build sustainable relationships and trust with our sales, contractors, and customers through open and interactive communication.
- This position focuses on providing front-line technical support to our sales team, contractors, and customers across a wide range of our products and services.
Equal opportunity
- Our organization is committed to inclusive, barrier-free recruitment and selection processes in accordance with the Americans with Disabilities Act (ADA).
- We will be happy to work with applicants requesting accommodation at any stage of the hiring process.
- Please notify the HR department upon scheduling your interview if you require accommodation in advance.
- To learn more about KeepRite Refrigeration, please visit www.k-rp.com
This listing is sourced directly from krr's careers page and normalized into a canonical job model.