American Family Mutual Insur Co Si
Facilities Services Coordinator (Primarily Office)
WI Madison · Contract
Sponsorship not specified$25k-$34kDetected 1 day ago
ExcelCustomer SupportLeadershipCommunicationTime ManagementMicrosoft Office
About the role
- As a Facilities Services Coordinator you will be responsible for supporting site daily services including maintenance and janitorial service vendor oversight.
- Monitors site for maintenance needs and oversees work completion, either through landlord or outside vendor relationships.
- As a Facilities Services Coordinator you are responsible for the coordination, oversight, and execution of facility services to ensure a safe, functional, and efficient workplace.
Responsibilities
- Perform general building maintenance and repairs (minor electrical, plumbing, carpentry, HVAC, etc.)
- Troubleshoot facility issues and implement timely solutions
- Support urgent or high-priority repairs to minimize operational disruptions
- Maintain strong relationships with vendors and property management
- Manage and track work orders, service requests, and maintenance activities
- Relocation support is offered for eligible candidates.
- You will not only manages service delivery, vendors, and projects, but also performs maintenance and repairs as needed to support day-to-day operations.
- Ensure timely completion through a mix of self-performed work and vendor support
- Maintain accurate records, documentation, and tracking systems
- Proactively assess building conditions and identify potential issues
Nice to have
- Respond to and resolve work orders directly when appropriate
- Conduct routine inspections to identify maintenance needs
- Coordinate and oversee third-party vendors, contractors, and landlord services
- Ensure work is completed on time, within scope, and meets quality standards
- Determine when work should be performed in-house vs. outsourced
- Monitor vendor performance and resolve service issues
- Prioritize tasks based on urgency, complexity, and business needs
- Take ownership of issues from identification through resolution
Compensation
- Pay Rate Type:
- Compensation may vary based on the job level and your geographic work location.
Benefits
- You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.
- We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees).
Company info
- We are an equal opportunity employer.
- This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth.
Equal opportunity
- It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity.
Visa & Work Authorization
- Sponsorship will not be considered for this position unless specified in the posting
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