Customers Bank

Customers Bank

VP, Architect, Systems Engineering

Malvern, PA, USA · Vp

Work authorization requiredDetected 65 days ago
PowerShellReactGitSQLAzureCloud PlatformsLinuxSystems EngineeringDNSCiscoWiresharkResearchLeadershipCommunicationMentoring

About the role

  • Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors.
  • By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
  • We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

Responsibilities

  • This is a senior architect role focused on design, technology evaluation, standards, and mentorship rather than direct people management or day-to-day administration.
  • Design target-state architecture and reference patterns for the server estate (300+ Linux and Windows hosts on-premise and in the cloud) that engineers can build and operate against.
  • Define configuration baselines and governance models, then evaluate ongoing compliance through audit, reporting, and design reviews.
  • Evaluate new technologies and vendor solutions. Lead proofs of concept, score offerings against bank requirements, and produce written recommendations for Enterprise Architecture, security leadership, and the CIO.
  • Mentor systems engineers on design thinking, troubleshooting methodology, and platform-specific best practices. Build cross-training plans that raise overall team capability.
  • Author reference architectures, design documents, and runbooks that serve as the source of truth for Tier 1 and Tier 2 support staff and for change implementers.
  • Partner with cybersecurity to design hardening standards, vulnerability remediation patterns, and audit response approaches across the server estate.
  • Architect complex initiatives such as platform upgrades, AD and Exchange migrations, and cloud onboardings. Present design options, tradeoffs, and recommendations to senior leadership.
  • Strong PowerShell scripting and automation skills across Windows, AD, Exchange, and virtualization platforms, with the design judgment to know where automation belongs and where it doesn't.
  • At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun.

Requirements

  • Bachelor's degree in Computer Science, MIS, or equivalent experience.
  • Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

Nice to have

  • TOGAF, Azure Solutions Architect Expert, or comparable enterprise architecture credential.
  • VMware Certified Professional (VCP-DCV) or equivalent virtualization certification.
  • Microsoft certifications: MCSE preferred (MCSA or MTA acceptable)
  • Azure Administrator Associate or Identity and Access Administrator a plus.
  • Prior experience designing infrastructure in financial services or another regulated industry.
  • Familiarity with Microsoft SQL Server administration or file transfer automation platforms (e.g., MOVEit).
  • Hands-on experience with Microsoft Copilot for Microsoft 365, Copilot for Security, or comparable AI-assisted operations or admin tooling.
  • We also provide "reasonable accommodations", upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Skills

  • Azure compute, storage, and networking; on-prem-to-cloud migration patterns.

Benefits

  • Our vision, mission, and values guide us along our path to achieve excellence.
  • We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion.
  • Provide architectural escalation support for major incidents and planned maintenance, including occasional after-hours coverage.

Company info

  • They define who we are as an organization and as individuals.
  • Everyone is encouraged to have personal development plans.
  • Who is Customers Bank?
  • Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets.
  • At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers.

Visa & Work Authorization

  • Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.
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This listing is sourced directly from Customers Bank's careers page and normalized into a canonical job model.