Shipfusion
Fulfillment Systems Analyst
Carol Stream, Illinois, United States
Sponsorship not specified$70k-$80kDetected 6 days ago
UX ResearchProduct ManagementProduct StrategyLogisticsProcess ImprovementResearch
About the role
- We are seeking a Fulfillment Systems Analyst to join our growing Product team!
Responsibilities
- Access to comprehensive support services that promote employee well-being and work-life balance.
- Identify deviations from SOPs and partner with Operations to confirm corrective actions.
- Support consistent process execution through documentation and structured feedback.
- Maintain centralized compliance dashboards and trackers used by leadership.
- Ensure audit results reflect operational reality and drive improvement rather than blame.
- Observe usability friction points and gather qualitative insights to inform product design and improve user experience.
Requirements
- Strong understanding of fulfillment operations
- WMS experience required.
- What you'll bring to the team (Required Skills):
Skills
- 3-4 years of relevant experience in logistics, operations, or a related field.
- Strong understanding of fulfillment operations; WMS experience required.
- Skilled in process observation, documentation, and audit facilitation.
- Analytical thinker comfortable with data and diagnostic tools.
- Background in logistics, process improvement, or product preferred.
- Diagnose issues using internal utilities and reporting; resolve directly when feasible.
- Prepare complete, well-documented escalations for Development Support.
- Surface recurring issue patterns that indicate training gaps, process issues, or product defects.
- Use advanced tools and analytics to guide Operations on slotting, system usage, and workflow optimization.
Compensation
- Earn what you deserve with our competitive and rewarding salary package.
- $70,000 - $80,000 USD
- Compensation Range
Benefits
- Enjoy peace of mind with health and dental benefits for you and your loved ones, starting from day one.
- Recharge and explore with 15 days of paid vacation and 5 paid wellness days.
Company info
- Connect and celebrate with exciting social events that bring our team together.
- Join a workplace known for its supportive, inclusive, and dynamic culture.
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This listing is sourced directly from Shipfusion's careers page and normalized into a canonical job model.