Nttlimited

Remote Hands Engineer

Colorado, United States of America

Sponsorship not specifiedDetected 9 days ago

StatisticsCustomer SupportEMI/EMCFirewallCiscoCommunicationMicrosoft Office

About the role

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible.
Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100.

Maintains the support process and ensures that requests for support are handled according to the procedures.
Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.
Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
Documents and closes resolved incidents according to agreed procedures.
Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
Maintains knowledge of specific specialisms, provides detailed advice regarding their application.

Entry level experience in diagnosis and troubleshooting.
Entry level experience in relevant technology.
Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different

Ability to communicate and work across different cultures and social groups.
Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to adapt to changing circumstances.
Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc.
Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.
CCNA (DC) etc.
On-site Working
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

This listing is sourced directly from Nttlimited's careers page and normalized into a canonical job model.