Berkadia
Product & Operations Performance Analyst
Salt Lake City, Utah, United States
Sponsorship not specifiedDetected 15 days ago
Data VisualizationAgileLeadershipCommunication
About the role
- The Program Analyst ensures reporting artifacts remain accurate, decision‑usable, and consistently packaged for leadership consumption, while proactively surfacing insights and implications from the data.
- If you require reasonable accommodation to take part in the interview process, please contact talentacquisition@berkadia.com.
Responsibilities
- Own the day‑to‑day BI partnership and serve as the translation layer between Innovation leadership needs and BI execution.
- Translate reporting requirements into executable plans (scope, dependencies, sequencing) and deliver alongside BI.
- Build, maintain, and continuously improve reporting outputs (dashboards, drilldowns, executive views) and ensure they remain accurate, consistent, and decision‑usable.
- Maintain reporting outputs + proactively surface insights (trends, anomalies, implications) without waiting for requests.
- Partner with peers and leaders to translate performance data into comms‑ready, leadership‑usable outputs and operational pulse inputs (key narratives, themes, and implications).
- Support recurring operating rhythms (e.g. Town Halls, quarterly reviews, newsletter) by ensuring data accuracy, validating input, and outputs are delivered on time.
- Build strong relationships across Innovation and partner teams
- operate effectively in ambiguity and drive work to closure.
- Build strong relationships across Innovation and partner teams; operate effectively in ambiguity and drive work to closure.
Requirements
- Bachelor's degree or equivalent experience.
- 3+ years' experience in business analytics, program operations, reporting, or adjacent roles (or equivalent capability).
- Proficiency with data/reporting tools (e.g., Power BI) and comfort working with datasets and metrics logic.
- ability to translate ambiguous asks into clear requirements and deliverables.
- Scrum/Agile familiarity required.
- Experience with software delivery operations (e.g., delivery reporting, milestone tracking, backlog hygiene, release visibility, delivery metrics).
- set expectations on deliverables, timing, and inputs/decisions required to proceed.
- Strong written and verbal communication skills; ability to translate ambiguous asks into clear requirements and deliverables.
Nice to have
- Exposure to automation tooling (e.g., Power Automate) and improving reporting workflows.
- Demonstrated ability to interpret data, identify meaningful insights, and frame implications for non-technical audiences.
- Experience working in a matrixed or enterprise environment with multiple stakeholders and competing priorities.
- Familiarity with continuous improvement (identifying inefficiencies, standardizing repeatable motions, driving incremental operational improvements).
- Employee Resource Groups that help you grow with us
- Fertility and family planning services
- Pet insurance discounts
- In keeping with our commitment, Berkadia takes the necessary steps to provide a workplace free from harassment and discrimination, as well as access and reasonable accommodations for individuals with disabilities.
Benefits
- Monthly paid volunteer hours and donation matching to benefit our communities
- Up to 12-weeks of fully paid parental leave
- We'll help fund your learning journey with generous tuition reimbursement
Company info
- Are you looking for an opportunity to make an impact and shape the future of the commercial real estate (CRE) industry?
- The Product & Operations Performance Analyst supports Innovation Planning & Operations by owning operational performance transparency across the organization.
- This role develops deep context on organizational performance and application performance data, maintains the day‑to‑day partnership with the Business Intelligence (BI) team, and translates reporting needs into actionable plans and delivered outputs.
- Innovation meets excellence at Berkadia, where we give you the space you need to create and allow your ideas to flourish.
- We are leading the evolution of CRE and can't do that without innovators who are driven by curiosity and are willing to challenge the status quo as they chart their career path - and Berkadia's future.
- Be Part of Building the Next.
- Be Berkadia.
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This listing is sourced directly from Berkadia's careers page and normalized into a canonical job model.