Vantage Point Solutions

Vantage Point Solutions

Field Services Technician

Sioux Falls, SD

Sponsorship not specifiedDetected 12 days ago
ExcelCustomer SupportMicrosoft Office

About the role

  • Field Service Technician As a Field Service Technician, you will install, activate, and troubleshoot residential and commercial internet, video, and voice services.
  • You will serve as the primary on-site representative of Vantage Point Solutions while supporting utility and service provider clients.
  • Configure and test routers, Wi-Fi systems, video and voice equipment, and connected devices to ensure optimal performance and coverage.

Requirements

  • Ability to work in customer homes and business environments while maintaining professionalism.
  • Ability to safely use ladders, hand tools, and basic power tools.
  • Basic computer proficiency and ability to use Microsoft 365 applications and mobile field service apps.
  • Ability to lift and carry up to 75 lbs. (ladders, tools, equipment).
  • Ability to climb ladders and work safely at heights.
  • Ability to work in confined spaces such as attics, crawlspaces, and equipment areas.

Nice to have

  • Experience installing residential or commercial internet, cable, or telecommunications services.
  • Familiarity with fiber drops, ONTs, routers, Wi-Fi systems, and voice/video equipment.
  • Experience with in-home or business low-voltage or structured cabling.
  • Customer-facing field service experience.
  • Route and secure indoor and outdoor cabling, perform wall penetrations, and mount network interface devices and optical network terminals (ONTs) as required.
  • Verify signal levels, service speeds, and overall service quality using approved testing tools and procedures.
  • Troubleshoot and resolve connectivity issues within residential and commercial environments, including wiring faults, signal loss, and equipment failures.
  • Follow company safety policies and industry best practices, including proper PPE use and safe ladder and tool operation.

Benefits

  • This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more.
  • All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status."

Company info

  • This role focuses on delivering high-quality fiber and copper connections, configuring customer premises equipment, and ensuring customers receive reliable connectivity and positive installation experience.
  • If you enjoy hands-on technical work and providing excellent customer service, this role is an excellent fit. **Please
  • About Vantage Point Solutions Vantage Point Solutions was founded in 2002 by a team who believed in putting people - both employees and clients - first.

Equal opportunity

  • Vantage Point Solutions is an equal opportunity employer.
  • equal opportunity employer.
Apply directly at Vantage Point Solutions →Create a free account for alerts like thisView Vantage Point Solutions immigration profile

This listing is sourced directly from Vantage Point Solutions's careers page and normalized into a canonical job model.