Red Cup IT, Inc.

Staff IT/MSP Engineer

Los Angeles, CA · Staff+

Sponsorship not specifiedDetected 117 days ago

PythonPowerShellAzurePlatform EngineeringSIEMComplianceM&AZero TrustHIPAAMentoring

About the role

You aren't just fixing a server; you are designing the standard blueprint for how servers are deployed across 50 different companies.
You serve as the bridge between business goals and technical execution, reporting typically to the CTO or Director of Engineering.
Technology Roadmap: Evaluate emerging tech (like AI-driven helpdesk automation) and decide if/how to integrate it into the service offering.

Develop "Gold Standards" for client environments (e.g., standardizing Entra ID configurations or Intune policies across all tenants).
Manage and optimize the MSP's core toolset (RMM, PSA, Backup portals, and Documentation platforms).

Required Skills & Qualifications Category Requirement Experience 8-12+ years in IT, with at least 5 years specifically in an MSP environment.
Cloud Mastery Expert-level knowledge of Microsoft 365 (Enterprise), Azure (Identity & Networking), and AWS.
Automation Proficiency in PowerShell, Python, or API integrations to "automate the boring stuff." Security Experience with EDR/XDR, SIEM, and Advanced Threat Protection.
Soft Skills Ability to explain $100k architectural decisions to non-technical CEOs (The "Business-to-Tech" translator).
Mentorship & Team Development Multiplier Effect: You are measured by how much better you make the other engineers.

Oversee the implementation of zero-trust frameworks and MFA across the entire MSP stack.
ITIL v4 or specialized MSP-centric management training.

We are looking for a Staff IT Engineer who is responsible for the technical health of the MSP's entire client base.

This listing is sourced directly from Red Cup IT, Inc.'s careers page and normalized into a canonical job model.