Cityofhamilton

Cityofhamilton

Job ID #32090: Organizational Change Management Lead, Enterprise Time and Attendance System

Hamilton, Ontario

Sponsorship not specifiedDetected 12 days ago
Project ManagementProcess ImprovementHRLeadershipCommunicationCollaborationProblem SolvingTime Management

About the role

  • Duration: Up to 24 months Vacancy type: New position Internal applicants should apply with your work e-mail address.
  • External applicants are considered only after the internal posting process has been completed.
  • Only applicants chosen for an interview will be contacted.

Responsibilities

  • Job ID #32090: Organizational Change Management Lead, Enterprise Time and Attendance System

Requirements

  • Strong understanding of HR functions, organizational dynamics and workforce management processes including timekeeping, scheduling, absence management, labour compliance, and payroll integration.
  • Experience conducting change impact assessments, readiness assessments, and adoption tracking for large, complex organizations.
  • Strong knowledge of project management methodologies, tools, and best practices, including experience managing scope, schedule, cost, risk, and quality.
  • Strong leadership capabilities with proven ability to engage, influence, and align diverse stakeholder groups, including senior leadership and frontline employees.
  • Excellent communication, facilitation, and interpersonal skills, with the ability to translate complex technical concepts into clear, business-focused messaging.
  • University Degree in Information Technology, Human Resources, Organizational Development, Business Administration, Public Administration, or related discipline, or an equivalent combination of education and relevant experience.
  • Considerable (preference for 5+ years) experience leading organizational change management initiatives for enterprise technology implementations, delivering complex enterprise system implementations, preferably within HR systems and Time & Attendance solutions such as UKG Pro WFM, Kronos, or equivalent.
  • Demonstrated knowledge and application of change management methodologies (Prosci, ACMP, or equivalent) and ability to develop and execute change strategies, communication plans, training programs, and stakeholder engagement frameworks. Certification in Prosci, ACMP, or equivalent OCM methodology is preferred.
  • Strong knowledge of project management methodologies, tools, and best practices, including experience managing scope, schedule, cost, risk, and quality. PMP/CAPM certification (or in progress) would be an asset.
  • Strong analytical, problem-solving, and decision-making skills, with demonstrated ability to use data to drive insights and outcomes.
  • Experience working within Agile, hybrid, or waterfall delivery models, and collaborating with cross-functional and technical teams.
  • Excellent organizational, time management, and multi-tasking skills, with proven ability to manage multiple priorities and deliver results under tight timelines.
  • Proven ability to build, maintain, and strengthen collaborative relationships across departments and with external partners.

Nice to have

  • Demonstrated experience supporting large-scale transformations (3000+ users preferred) in municipal, public sector, or highly regulated environments, including unionized workforces.
  • Certification in Prosci, ACMP, or equivalent OCM methodology is preferred.

Skills

  • include stakeholder engagement, change impact assessment, communications, training, workforce readiness, and adoption monitoring.

Benefits

  • Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

Company info

  • Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination.
  • Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees.

Equal opportunity

  • The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes.
  • The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship.
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