DeNova
Clinic Lead - Avondale
Avondale, Arizona · Full-time
No sponsorshipDetected 8 days ago
ExcelPatient CareLeadershipCommunicationCollaborationMentoringAdaptabilityMicrosoft Office
About the role
- You'll also serve as a key resource for resolving patient concerns, stepping in with professionalism and care before matters escalate to the Clinic Manager.
- This is a non-exempt position reporting to the Clinic Manager.
- Guide and train operations staff, monitor performance, and ensure adherence to infection control and standard procedures.
Responsibilities
- You'll lead by example-coaching and supporting front- and back-office teams, streamlining daily workflows, and jumping in wherever needed.
- Welcome and room patients, capture vitals, perform clinical tasks, and assist providers with procedures.
- Coordinate appointments, collect payments, manage documentation, and support patient needs like transportation or interpreter services.
- Respond to patient inquiries, manage faxes, assist with refills, and keep exam rooms well-stocked and ready.
- Support clinic leadership by resolving patient concerns, ensuring quality standards, and maintaining smooth day-to-day operations.
- Communication & Interpersonal Strengths: Strong verbal and written communication skills with a focus on professionalism, patient engagement, and conflict resolution; brings reliability, adaptability, a solutions-oriented mindset, the ability to manage multiple priorities independently, and a positive, team-focused attitude committed to continuous growth.
Requirements
- Must be at least 21 years old to support psychiatric patients.
- strict adherence to safety and infection control protocols required.
- Age Requirement: Must be at least 21 years old to support psychiatric patients.
- Technical Proficiency: Comfortable using EMRs, billing platforms, Microsoft Office (Outlook, Word, Excel), and standard clinic equipment (e.g., stethoscopes, thermometers, glucose monitors).
Nice to have
- current CPR/First Aid certification and a valid Arizona Fingerprint Clearance Card.
- Minimum of 1 year as an MA or LPN
- Must be comfortable working in a pediatric-inclusive setting and across multiple specialties.
Benefits
- Comprehensive low-cost medical, dental, and vision insurance.
- Generous retirement plan with a 3.5% company match.
- Secure your future with both long and short-term disability options Protect your family with life insurance coverage Enjoy holiday pay, PTO, and life insurance benefits.
- Protect your future with long and short-term disability options.
- We offer an employee wellness program and fantastic discounts for all Denova team members.
- Denova Collaborative Health LLC is an integrated primary care and behavioral health practice based in the Greater Phoenix metropolitan area.
- We provide a "whole person" approach to health and promote collaboration among our team of primary care providers and specialists.
- Our unique service integration of primary care, behavioral health, addiction medicine, and wellness enables our team to provide better health outcomes.
- As a Clinic Lead, you'll wear multiple hats-medical assistant, patient engagement specialist, mentor, and operations support-while playing a hands-on role in creating an outstanding patient experience.
- What We Need F rom You: Certifications: Certified Medical Assistant (MA) or Licensed Practical Nurse (LPN)-Highly Preferred
- Education: Completion of an accredited LPN program or a CAAHEP-accredited MA program (or equivalent experience).
- 6+ months in a healthcare leadership or team support role preferred.
This listing is sourced directly from DeNova's careers page and normalized into a canonical job model.