Crisp Recruit

Crisp Recruit

Administrative Assistant

Dallas, TX

Sponsorship not specifiedDetected 15 days ago
CanvaExcelCustomer SupportCommunicationProblem SolvingMicrosoft Office

About the role

  • Are you excited about managing a diverse range of tasks that ensure seamless operations at a law firm dedicated to helping those in need?
  • Do you thrive in a collaborative, team-oriented environment where no day is the same?
  • Are you looking to enter the legal field with a gateway role that offers exposure to full law firm operations?

Responsibilities

  • Intake Management: Conduct initial client intake calls, handle ~5-10 new case calls daily, and manage follow-up communications via lead management systems.
  • Data Entry: Input settlement details and maintain accurate records in the firm's case management software.
  • Office Coordination: Manage mail operations, ensure the kitchen and common areas are stocked and presentable, and coordinate office tasks.
  • Project Support: Assist in operational projects including AI tools implementation, data migration to cloud systems, and telephone system setup assistance.
  • Social Media Assistance: Capture event photos, create graphics using Canva, and draft social media posts for firm events.
  • Conduct initial client intake calls, handle ~5-10 new case calls daily, and manage follow-up communications via lead management systems.
  • Input settlement details and maintain accurate records in the firm's case management software.
  • Manage mail operations, ensure the kitchen and common areas are stocked and presentable, and coordinate office tasks.
  • We are known for our compassionate approach, building one-on-one relationships with each client we serve.

Requirements

  • Customer Service Experience: Prior experience in a client-facing role is essential to excel in client communications.
  • Bilingual (English/Spanish) Required: This role requires regular communication with English- and Spanish-speaking clients.
  • Candidates must be fluent in both English and Spanish to provide an exceptional client experience.
  • Technical Proficiency: Familiar with Microsoft Office, and an ability to learn new software platforms like Filevine and Lead Docket.
  • If you are a proactive, detail-oriented professional with a passion for helping others, we encourage you to apply and take the next step in your legal career with us.

Nice to have

  • Bachelor's Degree: Preferred, as it supports the ability to manage diverse responsibilities and adapt to a multi-functional role within a legal environment.

Skills

  • Professional phone etiquette and empathetic dialogue, particularly to clients facing cancer diagnoses.
  • Detail-Oriented: High degree of accuracy in data entry and documentation.
  • Initiative and Problem-Solving: Ability to handle tasks with minimal supervision and present solutions in problem scenarios.
  • Why you should work here:
  • Broad Exposure: Gain a comprehensive understanding of law firm operations by engaging in multifaceted roles.
  • Assist in operational projects including AI tools implementation, data migration to cloud systems, and telephone system setup assistance.

Benefits

  • Comprehensive Health Insurance: Firm covers 100% of health insurance costs for employees after 90 days.
  • Retirement Plan: 3% matching into a retirement account, beginning eligibility in just a few months.
  • Flexible PTO: Informal and trust-based time-off arrangements to accommodate personal needs.
  • Dental and Vision Coverage: Included as part of the comprehensive benefits package.
  • Participate in meaningful efforts to aid individuals afflicted by serious health conditions, bringing about positive legal outcomes.

Company info

  • What we're looking for:
  • Join DuBose Law Firm as our Administrative Assistant and become a valued part of a team that is dedicated to making a real difference.
  • We strive to make a difference not only in the lives of our clients but in our community.
  • Honored with the prestigious John Howie Award by the Dallas Trial Lawyers Association, we are celebrated for our courageous pursuit of justice.
  • The Administrative Assistant at DuBose Law Firm plays a crucial role in supporting our mission to provide exemplary legal service.

This listing is sourced directly from Crisp Recruit's careers page and normalized into a canonical job model.