Rockwell Automation
Senior Field Support Technician
Bakersfield, California, United States · Senior
No sponsorship$79k-$118kDetected 13 days ago
Customer SupportPLCPower ElectronicsControls
Stay score
odds of building a lasting career here
45Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role72
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 11 green-card filings in this occupation, 100% were for a worker who already held the job.
Green-card follow-through: 100%
Of 8 labor certifications old enough to have been used, 0 expired without the employer filing the next step. Median time from filing to decision: 510 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.
Files H-1B transfers
3 transfer filings in the last year, covering 3 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- If you are not at a customer's site, you can work from your home office or regional sales office.
- You report to the Territory Services Manager and located in Southern Central Valley California (Bakersfield area).
- Serve as the primary technical liaison between the customer, OTTO Motors, and Rockwell Automation, providing escalation management, coordinating technical resources, communicating resolution status, and ensuring maximum system uptime and customer satisfaction.
Responsibilities
- Provide customer support through the installation, commissioning, startup, troubleshooting, maintenance, and repair of Rockwell Automation power and control systems, including PowerFlex low and medium voltage drives, MCCs, motor control equipment, switchgear interfaces, and industrial automation systems.
- Perform startup, commissioning, diagnostics, optimization, and lifecycle support for AC and DC drive systems, variable frequency drives (VFDs), motor control centers (MCCs), networked control architectures, and associated power distribution equipment.
- PLC and HMI programming support utilizing RSLogix 5, RSLogix 500, Studio 5000, FactoryTalk View Studio, ControlLogix, and CompactLogix is considered a secondary but valuable skillset.
- Maintain, troubleshoot, and repair industrial automation and electrical equipment, including systems operating at voltages up to 600 VAC and 800 VDC, while adhering to applicable safety and lockout/tagout procedures.
- Diagnose complex system failures involving power, control, drive, network, and motor control systems; identify root causes; implement corrective actions; and recommend improvements to enhance system reliability and performance.
- Execute initiatives supporting Rockwell Automation's lifecycle services strategy, manage customer-facing service activities, support maintenance agreements and embedded contracts, and drive continuous improvement opportunities.
- 6+ years of related experience in Low or Medium Voltage Drives, MCC's, HMIs, Small and Large controllers
- Experience working with sales and business leads to identify new contract opportunities and ensuring customer satisfaction of service offerings.
Requirements
- Experience with networks including EtherNet, ControlNet, and DeviceNet
- Regional travel is required, up to 50%.
- The ability to travel up to 50% of the time.
Nice to have
- The Preferred - You Might Also Have:
Compensation
- Experience will be the determining factor for position level and compensation.
Benefits
- Health Insurance including Medical, Dental and Vision
- Parental and Caregiver Leave
- Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
- To learn more about our benefits package, please visit at www. raquickfind.com.
- The base salary compensation range for this role is $79,000-$118,000 with an annual target bonus of 4% of base salary.
Company info
- Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile.
- With more than 28,000 employees who make the world better every day, we know we have something special.
- Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
- We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work.
- And if that's you we would love to have you join us!
- Support and maintain OTTO Autonomous Mobile Robot (AMR) systems for strategic customers, including performing preventive maintenance, troubleshooting hardware and software issues, coordinating repairs, and optimizing fleet performance.
- This position is part of a job family.
- We are proud to be an
Equal opportunity
- equal opportunity workplace.
- Equal Opportunity Employer including disability and veterans.
- If you are someone with a disability and you need assistance or reasonable accommodation during the
- We are an Equal Opportunity Employer including disability and veterans.
Visa & Work Authorization
- Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
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This listing is sourced directly from Rockwell Automation's careers page and normalized into a canonical job model.