Jesta I.S.
Learning & Development Specialist
Montreal, Quebec · Internship
Sponsorship not specifiedDetected 31 days ago
Stakeholder ManagementERPCommunicationCollaborationProblem SolvingTime ManagementPublic SpeakingWritingAdaptabilityOrganizational Skills
About the role
- This is a great opportunity for someone starting their career who is eager to learn, grow, and make a real impact in a collaborative, fast-paced environment.
Responsibilities
- Develop and maintain product documentation, including user guides, training manuals, release notes, and online help content.
- Design and deliver product training programs for clients and internal teams.
- Administer and maintain the LMS (Moodle), including course setup, user management, tracking, and reporting.
- Collaborate with product managers, developers, and subject matter experts to gather and validate technical information.
- Support onboarding and continuous development of employees through structured training programs.
Requirements
- Experience delivering training (preferably in an enterprise or SaaS environment).
- Strong ability to simplify complex information for different audiences.
- Experience working within Professional Services or customer-facing teams.
- Excellent written and verbal communication skills, with proficiency in English required due to regular delivery of training and communication with clients and stakeholders in the United States and international markets.
- Bachelor's degree in Education, Technical Writing, Business, Information Systems, or a related field.
- Experience in technical writing and/or instructional design. (academic, internship, or professional)
- Familiarity with documentation tools and learning platforms (LMS, e-learning tools).
- Strong organizational skills, time management skills and attention to detail.
- Key Competencies
- Tech Savvy and AI knowledge
- Collaboration and stakeholder management
- Instructional design and content development
- Analytical thinking and problem-solving
Nice to have
- Experience administering an LMS, preferably Moodle. (preferred)
Benefits
- Health coverage (medical, dental, disability, and life insurance)
- Wellness program (gym membership reimbursement)
- Flexible schedule
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