Jesta I.S.

Jesta I.S.

Learning & Development Specialist

Montreal, Quebec · Internship

Sponsorship not specifiedDetected 31 days ago
Stakeholder ManagementERPCommunicationCollaborationProblem SolvingTime ManagementPublic SpeakingWritingAdaptabilityOrganizational Skills

About the role

  • This is a great opportunity for someone starting their career who is eager to learn, grow, and make a real impact in a collaborative, fast-paced environment.

Responsibilities

  • Develop and maintain product documentation, including user guides, training manuals, release notes, and online help content.
  • Design and deliver product training programs for clients and internal teams.
  • Administer and maintain the LMS (Moodle), including course setup, user management, tracking, and reporting.
  • Collaborate with product managers, developers, and subject matter experts to gather and validate technical information.
  • Support onboarding and continuous development of employees through structured training programs.

Requirements

  • Experience delivering training (preferably in an enterprise or SaaS environment).
  • Strong ability to simplify complex information for different audiences.
  • Experience working within Professional Services or customer-facing teams.
  • Excellent written and verbal communication skills, with proficiency in English required due to regular delivery of training and communication with clients and stakeholders in the United States and international markets.
  • Bachelor's degree in Education, Technical Writing, Business, Information Systems, or a related field.
  • Experience in technical writing and/or instructional design. (academic, internship, or professional)
  • Familiarity with documentation tools and learning platforms (LMS, e-learning tools).
  • Strong organizational skills, time management skills and attention to detail.
  • Key Competencies
  • Tech Savvy and AI knowledge
  • Collaboration and stakeholder management
  • Instructional design and content development
  • Analytical thinking and problem-solving

Nice to have

  • Experience administering an LMS, preferably Moodle. (preferred)

Benefits

  • Health coverage (medical, dental, disability, and life insurance)
  • Wellness program (gym membership reimbursement)
  • Flexible schedule

This listing is sourced directly from Jesta I.S.'s careers page and normalized into a canonical job model.