Adobe
Senior Learning Architect
Lehi, USA · Senior
Sponsorship not specified$105k-$178kDetected 9 hours ago
ExpressAccount ManagementCustomer SuccessCommunicationPublic Speaking
About the role
- Strong cross‑functional partnership is a key aspect of this role.
- Your goal is to keep learning programs coordinated, impactful, and aligned with Adobe's broader customer success strategy.
- Align learning plans to customer priorities, roles, and implementation goals to improve value.
Responsibilities
- Build strong relationships that foster customer confidence, engagement, and long-term success.
Skills
- If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
- Assess learning needs, identify skill gaps, and recommend targeted learning solutions.
- Strong relationship-building, communication, and presentation skills.
Compensation
- Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets.
- The U.S. pay range for this position is $105,300 -- $178,400 annually.
- Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience.
- Your recruiter can share more about the specific salary range for the job location during the hiring process.
- In Illinois, the pay range for this position is $110,400 - $159,900
- At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.
Benefits
- Serve as a trusted learning advisor, helping customers build skills, increase adoption, and achieve business goals.
- Design tailored learning strategies using training, certifications, workshops, and digital learning resources.
- Partner with Customer Success Managers and delivery teams to coordinate and deliver impactful learning programs.
- Use engagement and learning data to recommend actions that improve adoption and customer outcomes.
- Participate in customer reviews and planning discussions to share progress and identify new learning opportunities.
- Share customer insights and feedback to help improve learning experiences and programs.
- 8+ years of experience leading customer-facing learning, enablement, customer success, or consulting programs.
- Bachelor's degree or equivalent experience in business, education, learning, or an IT‑related field.
- Ability to align learning strategies with customer objectives and business outcomes.
- In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
This listing is sourced directly from Adobe's careers page and normalized into a canonical job model.