TeamDynamix

Customer Account Executive

Remote, USA

Sponsorship not specifiedDetected 54 days ago

CRMSalesAccount ManagementPipeline ManagementForecastingCustomer SuccessCritical Thinking

About the role

TeamDynamix is seeking a dedicated, driven Customer Account Executive to join our remote Customer Success team.
You will thrive in a fast-paced, high-growth environment, skillfully navigating complex customer needs, negotiating commercial outcomes, and consistently delivering value for both customers and the business.

You thrive in environments with aggressive growth targets and bring urgency, persistence, and a drive to win.
You build trust quickly and maintain strong relationships across organizations.
You understand that strong follow-up and consistency drive customer confidence.
You collaborate closely with Sales, Solutions, and Services to deliver a unified customer experience.
In this role, you will own and grow a portfolio of existing customer accounts with a strong emphasis on revenue expansion.
Develop deep expertise in TeamDynamix's products & licensing models, enabling confident guidance during commercial discussions.
Collaborate closely with Solutions Engineers to lead discovery conversations, position solutions, and deliver product demonstrations for expansion opportunities.
Maintain accurate pipeline management, forecasting, and CRM hygiene.
Highly competitive mindset: You thrive in environments with aggressive growth targets and bring urgency, persistence, and a drive to win.
Personable and credible: You build trust quickly and maintain strong relationships across organizations.

The ideal candidate brings a sales-first mindset, proven ability to generate opportunities within existing accounts, and deep experience in ITSM, ESM, PPM, iPaaS, or related workflow technology solutions.

Associate degree required
bachelor's degree preferred.
3-5+ years of quota-carrying SaaS sales experience with expansion or account management focus.
Highly preferred: Experience in ITSM, ESM, PPM, iPaaS, or related workflow technology markets.

Proactively engage customers to uncover needs for consulting, implementation, and professional services.
Persistent and creative in follow-up: You add value at every touchpoint and stay top-of-mind with customers.
Own and manage a book of existing customers, driving account expansion, and long-term growth.
Partner with customers to develop and execute win-win negotiation strategies that maximize contract value while strengthening trusted relationships.

Statement
TeamDynamix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We also maintain a drug-free workplace.
Our privacy practices can be found here https://www.teamdynamix.com/cpra/.
For Rhode Island Applicants: TeamDynamix is subject to the provisions of the Workers' Compensation Act.

regardless of race, ethnicity, age, national origin, marital status, parental status, veteran status, citizenship status, gender, gender-identity/expression, sexual orientation, disability, genetic information and any ot

This listing is sourced directly from TeamDynamix's careers page and normalized into a canonical job model.