MM

MM

HR People Services Specialist

Springfield, MA · Full-time

Sponsorship not specified$57k-$72kDetected 5 days ago
ExcelHRISCustomer SupportCommunicationCollaborationMentoringAdaptabilityMicrosoft Office

About the role

  • The team needs to be flexible and adaptable to an ever-changing environment of transformation.
  • Accountability for driving solutions by leveraging appropriate resources within and outside of the team is crucial.
  • The Impact This position will also offer a great opportunity to learn the full-cycle employee experience including but not limited to onboarding, employee record management, off-boarding including retirement.

Responsibilities

  • Rotation of HR interview support

Requirements

  • In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services.
  • 1+ years of experience with MS Office products (Outlook, Excel, Word)
  • Bachelor's Degree
  • Prior hands-on experience with HRIS systems, Workday and ServiceNow

Compensation

  • At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees.
  • Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
  • A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits.
  • $57,000-$71,800

Benefits

  • Providing HR Customer Service and consultation (e.g. leave and benefits administration, Workday navigation, time entry assistance, benefit explanation, payroll questions, etc.)
  • Benefit Plan Administration including life event changes
  • 1+ years' experience as an HR Generalist/Specialist or HR Associate, with hands on experience processing and administering HR payroll, leave and/or benefits such as disability and leave programs including state leaves

Company info

  • The HR People Services team focuses on inclusivity; using technology and collaboration to meet the needs of our customers who are MassMutual employees and retirees.
  • The team demonstrates agility and resiliency to manage employee interactions with a sense of urgency, empathy, compliance, and confidentiality.
  • This position will also offer a great opportunity to learn the full-cycle employee experience including but not limited to onboarding, employee record management, off-boarding including retirement.
  • The HR Specialist will be comfortable with handling highly confidential information with a keen eye on customer service.
  • The candidate must know how to prioritize work, be a self-starter, and offer a willingness to help in any way possible.
  • Some responsibilities may include but are not limited to the following:
  • Remain current and prepared on employee issues and communication reviews
  • Daily phone schedule
  • Ability to stay resilient through change as team and processes evolve
  • Hyper focused on continuous improvement
  • The Minimum Qualifications
  • HS diploma or GED equivalent
  • Ideal Qualifications
  • What to Expect as Part of MassMutual and the Team
  • Daily huddles with your HR People Services Team
  • Focused one-on-one meetings with your manager
  • Access to mentorship opportunities
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

Equal opportunity

  • If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
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